At Starbucks, 2022 was a year where we listened, learned, took stock, dreamed about what's possible and took action, even in a constantly changing environment around the globe. For some people, 2022 brought back a sense of normality. For others, the pandemic continues to cause grief and test resilience in unexpected ways. But no matter what, one thing that hasn't changed is our need for human connection. As we lean into reinventing our company for the future to better serve partners (employees) and customers, we are focused on finding innovative ways to nurture and inspire the human spirit.

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Our annual year in pictures, created by our team of visual storytellers, highlights the true heart and soul of our company — our partners — as they continue to keep our company grounded in a time of change, both inside and outside our walls.

Through these images, we are reminded of who we are, what's possible, and what we hope to be in the new year.

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Our retail partners are constantly involved behind the scenes in the co-creation of&nbsp;<a href="https://stories.starbucks.com/stories/2022/recipe-for-reinvention-starbucks-unveils-innovations-for-better-customer-barista-experiences/" target="_blank" rel="noreferrer noopener">new solutions</a>&nbsp;to help all partners do their jobs more smoothly. Earlier this year, we launched a massive&nbsp;<a href="https://stories.starbucks.com/stories/reinventing-starbucks/" target="_blank" rel="noreferrer noopener">reinvention</a>&nbsp;of the company, with a focus on improving partner experiences. Some of the immediate changes included improved technology in stores, providing additional training time and bringing back the beloved&nbsp;<a href="https://stories.starbucks.com/stories/2022/the-coveted-starbucks-coffee-master-black-aprons-return/" target="_blank" rel="noreferrer noopener">Coffee Master</a>&nbsp;program. Our partners demonstrate every day that the Third Place Experience isn't just about a physical location — it's a feeling that starts and ends with our partners, with quality coffee at the core.

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Photos by Joshua Trujillo and Connor Surdi

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After months of lockdown, social-distancing and ever-changing restrictions, Starbucks partners around the world ventured beyond their stores and gave back to their local communities. During this year's <a href="https://youtu.be/u_2aFNku1m4" target="_blank" rel="noreferrer noopener">Global Month of Good</a>, thousands volunteered at events around the country. From nominating nonprofits for <a href="https://stories.starbucks.com/press/2021/strengthening-communities-through-neighborhood-grants/" target="_blank" rel="noreferrer noopener">Neighborhood Grants</a> and restoring parks in Queens, New York to setting up backpack drives in Tacoma, Washington and coordinating coffee <a href="https://www.instagram.com/p/ChUxumVBr4C/?utm_source=ig_web_copy_link" target="_blank" rel="noreferrer noopener">donations to firefighters</a> in Fountain, Colorado — our partners leaned in on a daily basis. They are a true reflection of the company's commitment to social responsibility and sustainability.

Photos by Connor Surdi, Joshua Trujillo and Parker Seibold

This year, Starbucks worked to bring more focus back to coffee and the <a href="https://stories.starbucks.com/stories/coffee-craft/" target="_blank" rel="noreferrer noopener">culture</a> that we have built over the last half century. While most people are familiar with what we call the final 10 feet of the <a href="https://stories.starbucks.com/stories/2020/new-starbucks-traceability-tool-explores-bean-to-cup-journey/" target="_blank" rel="noreferrer noopener">bean-to-cup journey</a> in our stores, they are less familiar with our partners who work at the first 10 feet on coffee farms around the world. Farmers, roasters, baristas and partners in our "cupping room" who taste-test coffee all play a critical role in creating the perfect cup of coffee. For that reason, we've prioritized and <a href="https://stories.starbucks.com/press/2022/starbucks-unveils-heritage-market-with-three-seattle-hometown-stores-dedicated-to-honoring-past-present-and-future-of-coffee-and-community/" target="_blank" rel="noreferrer noopener">elevated coffee culture</a> and <a href="https://starbucksglobalacademy.com/coffee-academy/" target="_blank" rel="noreferrer noopener">education</a> in our stores and throughout the company. In the fall, we announced the return of the Origin Experience, an experience that brings select partners who have completed the Coffee Masters training from across the country to <a href="https://www.starbuckscoffeefarm.com/en/" target="_blank" rel="noreferrer noopener">Hacienda Alsacia</a>, our farm in Costa Rica, to learn more about earliest stages in the lifecycle of a coffee bean.

In April, Howard Schultz&nbsp;<a href="https://stories.starbucks.com/press/2022/starbucks-founder-howard-schultz-takes-the-helm-as-starbucks-chief-executive-officer/" target="_blank" rel="noreferrer noopener">returned</a>&nbsp;to Starbucks as interim chief executive officer. He began his first morning back on the job with a stop at the original Pike Place Starbucks store in Seattle, followed by a family meeting with partners at the Starbucks Support Center. During a visit the following day to the roasting plant in Kent, Washington, he ran into Dave Seymour, the longest tenured Starbucks employee who also happened to start on the exact same day as Howard back in 1982.

We recognize the key role that Starbucks often plays as a safe and welcoming space in every community we serve. It's important for our partners who work in those places to also feel <a href="https://stories.starbucks.com/press/2022/starbucks-equity-and-inclusion-timeline/" target="_blank" rel="noreferrer noopener">seen, heard and celebrated</a>.

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As seen in the images below, Starbucks also introduced <a href="https://stories.starbucks.ca/en-ca/stories/2022/18638/" target="_blank" rel="noreferrer noopener">pronoun pins</a> this year and empowered our partners in the Black Partner Network to coordinate local activities during <a href="https://stories.starbucks.com/stories/2022/on-juneteenth-starbucks-partners-celebrate-freedom-independence/" target="_blank" rel="noreferrer noopener">Juneteenth</a>, a federal and company holiday that celebrates the end of slavery in the U.S.

Photos by Joshua Trujillo, Kyna Uwaeme and Starbucks Japan

Co-creating and reinventing the future of Starbucks

Immediately following Howard's return, Starbucks launched <a href="https://stories.starbucks.com/stories/2022/week-in-pictures-partners-begin-co-creating-starbucks-next-chapter/" target="_blank" rel="noreferrer noopener">co-creation sessions</a> where hundreds of partners in dozens of cities took part in imagining and co-creating the future of Starbucks. The featured images below show the circular seating and format of these talks, participants upvoting ideas they liked, and the camaraderie among our partners. The learnings from these sessions ultimately helped to inform the company's <a href="https://stories.starbucks.com/press/2022/starbucks-enters-new-era-of-growth-driven-by-an-unparalleled-reinvention-plan/" target="_blank" rel="noreferrer noopener">reinvention plan</a>, which was announced in July and is being rolled out nationwide. Changes instituted so far include but are not limited to:

We often say that Starbucks partners are on the front lines witnessing history, and that our drive-thrus are a window into what's happening in America. Most of the time, that means we see incredible, inspiring moments — but sometimes it means providing support to communities experiencing trauma.

Photos by Connor Surdi and Starbucks China

In October, Starbucks held its first <a href="https://stories.starbucks.com/stories/2022/today-is-day-1-starbucks-district-managers-are-challenged-inspired-at-2-day-leadership-event/" target="_blank" rel="noreferrer noopener">major internal partner conference</a> since before the pandemic. Nearly 2,000 district managers and above convened over three days for training and professional development in Seattle. They also experienced a group tasting of<a href="https://stories.starbucks.com/stories/2022/starbucks-partners-taste-first-sip-of-starbucks-green-apron-blend-a-new-coffee-created-by-partners-for-partners/" target="_blank" rel="noreferrer noopener"> Starbucks Green Apron Blend</a>, a Blonde roast coffee with hints of Honeybell orange and graham crackers. Created by partners, for partners — a portion of the proceeds will be donated to the <a href="https://stories.starbucks.com/stories/2014/partners-helping-partners-the-starbucks-cup-fund/" target="_blank" rel="noreferrer noopener">CUP Fund</a>, a partner-funded program that helps partners in need (CUP stands for “Caring Unites Partners”).

While coffee will always be our core, connection is what sets the Starbucks Experience apart. Every day, we are witness to stories of how our baristas are bringing joy to their customers and to their communities through large and small gestures. In a world that is reeling from three years of pandemic-driven isolation and virtual meetings, people crave genuine connection more than ever. One of our favorite examples this year of what it means to meaningfully connection with a customer comes from our store in Seattle's Wedgwood neighborhood, where partner Kelsie and her team have <a href="https://www.instagram.com/p/CmhDEHir4w3/?utm_source=ig_web_copy_link" target="_blank" rel="noreferrer noopener">developed a special bond</a> with a long-time customer named Robert. Robert is DeafBlind, so the partners guide him through the store and communicate with him through tactile sign language and a braille text device.

Return of international Barista Championships

This year saw the return of in-person Starbucks barista championships in regions outside of North America, including <a href="https://stories.starbucks.com/emea/stories/2022/barista-championships-2022-milan-winner/" target="_blank" rel="noreferrer noopener">Europe, Middle East, Africa</a>, <a href="https://stories.starbucks.com/asia/stories/2022/starbucks-celebrates-partners-coffee-talent-and-craft-at-barista-championships-2022/" target="_blank" rel="noreferrer noopener">Asia Pacific</a> and <a href="https://historias.starbucks.com/en-es/stories/2022/meet-the-champion-starbucks-lac-barista-championship/" target="_blank" rel="noreferrer noopener">Latin America</a>. These competitions bring together leading barista talent from different markets. Over several days, partners showcase their craft and artistry through multiple rounds of complex coffee challenges, including espresso shot pulling, milk steaming, latte art and beverage innovation. They also shared their passion and knowledge of coffee through storytelling. In the picture below, regional champion Camila from Argentina took the prestigious crown of Starbucks Barista Champion for Latin America and the Caribbean (LAC) during a ceremony in Costa Rica.

Photos by Joshua Trujillo and Davide Verderame

Laxman Narasimhan named incoming ceo, begins Starbucks immersion

On Sept. 1, Laxman Narasimhan was <a href="https://stories.starbucks.com/press/2022/starbucks-names-laxman-narasimhan-as-next-chief-executive-officer/" target="_blank" rel="noreferrer noopener">named</a> the <a href="https://stories.starbucks.com/stories/2022/incoming-starbucks-ceo-meets-partners-at-open-forum-shares-personal-journey/" target="_blank" rel="noreferrer noopener">incoming</a> chief executive officer of Starbucks. Following an internal meeting with partners, he appeared publicly for the first time two weeks later in his new role at Starbucks Investor Day. He then hit the road to begin his <a href="https://www.linkedin.com/posts/activity-7010752324369350658-raoz?utm_source=share&amp;utm_medium=member_desktop" target="_blank" rel="noreferrer noopener">Starbucks immersion</a> — a deep dive into all aspects of the business alongside partners — from learning about coffee craft and in-store operations (including wearing the green apron to serve drive-thru customers) to seeing the mechanics of our supply chain operation and roasting plants. During an Origin Experience trip to the company's farm in Costa Rica, he also planted a coffee tree and saw firsthand the effort that goes into producing Starbucks coffee. He'll take over as ceo on April 1, 2023.

Photos by Taylor Kelliher and Joshua Trujillo

Empire State Building Reserve Store opens

On Nov. 16, our partners welcomed the public into the new <a href="https://stories.starbucks.com/press/2022/new-starbucks-reserve-store-in-new-yorks-iconic-empire-state-building-unveiled/" target="_blank" rel="noreferrer noopener">Empire State Building Reserve store</a>, offering hands-on coffee workshops, guided tasting flights and an extended artisan menu of new Princi food. The 23,000-square foot store spans three floors and is a living ode to ESB and the energy of New York City. Local music icon Alicia Keys made a special guest appearance for a lighting ceremony that turned the iconic building green.

Throughout the pandemic, partners in Starbucks Roasting plants, distribution centers, shipping and coffee quality teams continued to show up and work hard every single day. Often not seen by customers, their role is a key part of the business. As a company that purchases approximately <a href="https://www.starbucks.com/responsibility/sourcing/coffee" target="_blank" rel="noreferrer noopener">3 percent</a> of the world’s coffee, sourced from more than 400,000 farmers in 30 markets, it takes a huge village to ensure massive quantities of coffee beans are processed and delivered to our partners and customers.

This year, Starbucks continued to grow its global store footprint with more than 18,000 stores operated by 200,000 green apron partners in more than 80 markets, including our newest store in Laos. Globally, more than half of Starbucks stores are outside of North America and we continue to grow as we realize the future of the Starbucks brand around the world. Below are photos from our <a href="https://stories.starbucks.com/emea/stories/2022/best-stores-to-visit-in-emea/" target="_blank" rel="noreferrer noopener">store opening in Cordoba, Spain</a> and our <a href="https://stories.starbucks.com/asia/stories/2022/starbucks-brings-welcoming-third-place-to-laos/" target="_blank" rel="noreferrer noopener">store opening in Laos.</a>

Photos by Starbucks EMEA and Starbucks Asia

As we look ahead to 2023, we foresee another year of uncertainty and angst. Yet looking back at these photos, we're also reminded of our strength and our resilience — especially when we come together. We are emerging from one of the toughest periods in recent memory for our global community. For our Starbucks community, we're fortunate that coffee endures and connects us all in a way few other rituals in life can or ever will.

Collage of baristas, volunteers, hands picking coffee cherries and coffee dispensing into a cup

It's been a year of reinvention where we listened, learned, dreamed of what's possible and took action, both inside our stores and out.

Starbucks 2022 Photos of the Year

Stories to inspire and nurture the human spirit

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Year in pictures

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