BUSTAMANTE, Costa Rica – For Kattya Hidalgo, the chickens came first. Then the eggs. It’s not clear which bring her more joy.&nbsp;&nbsp;

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Hidalgo, 46, is part of a cohort of women farmers who work with <a href="https://www.beanvoyage.org/" target="_blank" rel="noreferrer noopener">Bean Voyage</a>, a Costa Rican nonprofit supported in part by The Starbucks Foundation, that empowers smallholder women coffee farmers with training in farming techniques, climate change, business fundamentals, financial literacy and project management.&nbsp;&nbsp;

After they finish a year-long curriculum, they can apply for seed money to start income-diversification projects.&nbsp;

With $300 last year, Hidalgo bought eight chickens and built a coop.&nbsp;&nbsp;

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“Hens caught my attention the most because here at home, we rarely eat meat. We prefer to eat eggs,” Hidalgo says. “But eggs are very expensive. We would limit ourselves to one egg a day. If you had eggs for lunch, you had no right to eat eggs at night.&nbsp;&nbsp;

“I can’t explain to you the joy of seeing the first eggs, seeing my children – ‘Mommy, eggs!’ – eating eggs produced by me.”&nbsp;&nbsp;

Since March 2022, <a href="https://stories.starbucks.com/stories/the-starbucks-foundation/" target="_blank" rel="noreferrer noopener">The Starbucks Foundation</a> has awarded 10 grants totaling nearly $3 million to nonprofits working with women in coffee and tea-growing communities across seven countries, including Bean Voyage. This announcement, on International Women’s Day, is part of the Foundation’s continuing <a href="https://stories.starbucks.com/press/2022/the-starbucks-foundation-commits-to-uplift-one-million-women-and-girls-in-origin-communities-by-2030/" target="_blank" rel="noreferrer noopener">goal to positively impact 1 million women and girls in “origin communities” by 2030</a>.&nbsp;&nbsp;

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“We’re proud to work with nonprofits to reach women in coffee and tea-growing communities like Kattya,” says Alicia Vermaele, executive director of The Starbucks Foundation. “Through our Origin Grants, we’re helping to create opportunities and promote more equitable access to resources that enable women to improve their lives and livelihoods. We know that when we invest in a woman, we uplift not only that woman, but also her family and her community – leading to a brighter future for all.”&nbsp;&nbsp;

With these grants, The Starbucks Foundation expects to reach an additional 60,000 women and girls over the next three years.&nbsp;

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In January, Sunghee Tark, co-founder and CEO of Bean Voyage, visited Hidalgo’s farm to check in on her and her hen project. Tark started the nonprofit in 2016 with her friend, Abhinav Khanal, after they graduated from college, in response to the millions of “invisible” women who work on coffee farms around the world. They chose the name Bean Voyage to help women coffee producers “feel like they’re traveling the world through their coffee,” Tark says.&nbsp;&nbsp;

“Because of how the coffee industry has been structured, and then the cultural elements in many parts of the world, including Latin America, a lot of times, the work that women do isn’t necessarily valued the same way as the work that men do,” Tark says.&nbsp;&nbsp;

“As an organization, we believe that if women are provided with the resources and then the right conditions, they will know what to do moving forward. What we do is make those resources available so they can actually go out and build their own future for themselves.”&nbsp;&nbsp;

For 22 years, Hidalgo worked as a legal assistant in San José, the bustling capital of Costa Rica. But then her boss, a lawyer, died. She and her family moved back to the countryside, where she’d grown up, and took over a coffee, fruit and vegetable farm. Though she was enthusiastic, there was a lot to learn. That’s when she heard about Bean Voyage and became intrigued by its mission.&nbsp;&nbsp;

“We live not only in a country, but in a world of aggression, where women have always been given very little space,” Hidalgo says. “Here and everywhere, people have always believed that men are the ones in charge, the ones who have to bring food to the table, and that women are only meant to raise children, and it's not like that. We live in times of equality when both you and I can work, and we both can contribute.”&nbsp;

Hidalgo says she’s learned so much from Bean Voyage – not only about better farming techniques but also about being a leader in her community, climate change adaptation and business and entrepreneurship. She sometimes sells her extra eggs to neighbors, which provides additional income. And she hopes to export her coffee one day.&nbsp;&nbsp;

“I want to keep learning. I no longer see myself as someone who struggles to learn,” she says. “On the contrary, I want to learn more every day and become even better than what I am.”&nbsp;&nbsp;

“I love them. You have no idea,” she says, laughing. “My hens will die of old age, but I won’t eat them.”&nbsp;

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The Starbucks Foundation Origin Grant recipients

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Three women smiling outside on a farm, holding a plastic tub of eggs

Here’s what impact looks like. Meet Kattya, a smallholder coffee farmer in Costa Rica, who’s building a better life for her family, one egg at a time.

New round of grants from The Starbucks Foundation will help uplift women and girls in coffee-growing communities

Stories to inspire and nurture the human spirit

Starbucks Stories

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Starbucks mission and values match my own personal values. Empathy and community mean a lot to me. Ethical purchasing practices mean a lot to me.&nbsp;&nbsp;

(Many years ago), we had just launched a Starbucks Reserve coffee that was a first offering from a co-op in Africa run by women – Burundi Ngozi. This was a groundbreaking time for female African coffee growers and my baristas were so inspired to share this story of empowerment in our industry. This is where I made it my mission to share my passion for coffee, coffee stories and coffee education. 

I love seeing partners engage with our customers around coffee stories. Taking passionate partners and having them pursue (the) <a href="https://starbucksglobalacademy.com/coffee-academy/about/" target="_blank" rel="noreferrer noopener">Coffee Master</a> (program) has been something I feel is incredibly important for our partner experience. Over the past 6 months, I have had four partners at my location become Coffee Masters, all future female leaders for Starbucks.

Meet the women at Starbucks who are crucial to the coffee business, every step of the way, around the globe.

Tamara, store manager – Canada

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In 2007, by chance, the book “Put Your Heart Into It“ came into my hands, and after reading it, I was deeply impressed to learn Howard Schultz's vision of making a company led from the heart, developing it with the soul and always placing people in the center. I immediately wondered if a brand that puts its employees and clients at the center of its operation was the right place for me. The answer was simple: yes it was.

My journey with Starbucks began in 2008, as District Manager, when I cut the ribbon on store number 29 in Chile. Today, after 15 years working in the company, we are about to open our 300th store in the Southern Cone, and will celebrate our 20th, 15th and 5th anniversaries in Chile, Argentina and Uruguay, respectively.&nbsp;

I am passionate about having the possibility to impact different communities and make our stores unique places to work. There are more than 4,000 employees in Starbucks South Cone to whom we offer training and real and attractive career development.&nbsp;&nbsp;

Starbucks also allowed me to walk the path towards the exciting world of coffee, being able to see first-hand the entire value chain that exists behind each bean: from planting, maintaining the coffee trees, harvesting and subsequent sale. I had the unique opportunity to be in Costa Rica, and see the support that Starbucks provides to the coffee communities. That experience made me realize the responsibility of honoring each coffee bean that we serve daily, as a show of respect for all families and especially to all the women who are behind its production.

Claudia, director of Starbucks South Cone – Argentina, Chile, Uruguay

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Rina started as a part-time barista in college before taking on different roles in marketing, public affairs, digital strategy and social impact. In 2022, she spearheaded the <a href="https://www.ywcakl.org.my/post/starbucks-upcycled-flavorlock-pouch-project-launch-in-starbucks-stores" target="_blank" rel="noreferrer noopener">Starbucks Upcycled Flavorlock Pouch project</a>, where Starbucks works with women and girls from low-income households to help turn whole bean coffee packaging into <a href="https://www.youtube.com/watch?v=NKKVtKwQr8g" target="_blank" rel="noreferrer noopener">small lined pouches</a>, giving them a second life. Not only does this save potential trash from the landfill, but for every pouch sold, Starbucks donates money to the Young Women's Christian Association (YWCA) in Kuala Lumpur to contribute to vocational training to empower women and girls from underserved communities.&nbsp;&nbsp;

It is more than just coffee. I am very fortunate to love what I do and be presented with many interesting opportunities. At Starbucks, every day is an ongoing learning journey and it’s always exciting for me! Inspired by many employees, communities and NGOs that I worked with, my team and I are happy to pay it forward by strategizing sustainable social impact programs that are able to empower and create pathways for the beneficiaries. While it has its challenges, it is undoubtedly a very fulfilling career.

Rina, head of sustainability and social impact – Malaysia

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I was married in my 20s and a housewife since then. My first part-time job was at age 76 (with Starbucks). When people are almost 80 years old, they are not given much responsibility in society generally. However, when I come to the store, I feel responsible and work on cleanliness as if I am in charge. As a resident of this area for nearly 50 years, I consider it my role to connect the community and my store. I want to be a bridge between artists and my store.&nbsp;

I am happy, rewarded and grateful to be given the responsibility of keeping the store and backyard clean. I am happy to be in a circle of young partners who are as old as my grandchildren and to talk with them.&nbsp;&nbsp;

I thought I can cheer up the elderly in my community through my work. Younger partners will be able to provide customer service that is sensitive to the feelings of younger people. I can understand how elderly people are feeling. When I find someone who looks tired in the crowded store, I call out to him or her and also place a reserved card on a seat and ask him or her to sit and wait.

Katsuko, café attendant – Japan 

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My journey, it’s been full of curiosity, learning new things, and of course, developing myself from a barista to a store manager.&nbsp;

When I started working in an <a href="https://stories.starbucks.com/stories/2020/starbucks-opens-two-all-female-stores-in-india/">all-women store</a>, we were open about everything, like sharing anything with our team. When we have our store briefings, we could talk openly. So that was one thing which I loved the most about an all-women store. And I love how the customers also observed us… it was like, they were surprised. They’ve never seen this thing.&nbsp;&nbsp;

What makes it special is, of course, the development of our women co-workers. They start building the leadership qualities. 

Starbucks is a place where new ideas are welcomed. It means working in a positive environment where there are no boundaries to one’s growth and learnings. I always go back to the time when I was new to this organization and I was happy to know that the mission and values are not just theoretical, they also can be seen vividly in our stores.

Sneha, manager, one of 15 all women stores – India

Sneha, manager, one of 20 all-women stores – India

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Coffee cupping is the professional practice of observing the tastes and aromas of coffee.&nbsp;&nbsp;

I chose to join the Starbucks Yunnan <a href="https://stories.starbucks.com/press/2018/starbucks-farmer-support-centers/" target="_blank" rel="noreferrer noopener">Farmer Support Center</a> (FSC) because I majored in agriculture. As a Yunnanese, I naturally feel connected to coffee and tea, two major economic crops in Yunnan, and I used to have internship experience with a tea house as a tea cupper.&nbsp;&nbsp;

In Yunnan, our FSC agronomists frequently visit the famers and teach them how to grow better coffee. Each year, our quality control team goes to the farms with the agronomists to do quality inspection, teaching farmers cupping, talking to them and helping them tackle the challenges in improving coffee quality. We are doing everything we can to support Yunnan farmers and the local community. One of my jobs is to go to coffee farms, teaching farmers how to do cupping.&nbsp;

I love coffee and I think coffee is an art that reflects a taste of life. Every coffee has a story, and every coffee has its own flavor. You can always learn something new from each coffee.&nbsp;

Qiong, coffee cupper – China

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Qiong, coffee cupper – China 

When I was in college, I often went to the Starbucks store nearby. I was always inspired by the relaxing and joyful atmosphere created by Starbucks partners behind the bar. I thought being a barista should be fun, so I applied to Starbucks. 

The moment I put on my apron, I decided to be a good barista, because I always have role models around me. When I do a heart in latte art, my friends can already do reverse tulip. When I learned tulip, they can do swan... Not just latte art, but other skills as well.&nbsp;&nbsp;

Our partners are not only diligent in practicing, but also willing to share experiences with me. So, I would love to share my coffee knowledge with more partners. When we share the same interests and beliefs, the way forward is hopeful, full of passion and strength. In the store, when a customer is smiling (because of) satisfying latte art, or reply to our greetings, these kinds of details make me feel that we are doing the right thing with our mission and values.&nbsp;&nbsp;

A small coffee bean holds great energy, and so do we. As long as we keep our faith and keep moving forward, we can certainly inspire the infinite possibilities of coffee and ourselves.

Sylvia, national coffee ambassador, store manager – China

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It wasn’t until I joined the Global Coffee team that I truly understood that Starbucks mission and values extend far beyond our offices, stores and local communities.&nbsp;&nbsp;

Our commitment to ethical coffee sourcing and the standards we have in place through <a href="https://stories.starbucks.com/press/2020/cafe-practices-starbucks-approach-to-ethically-sourcing-coffee/" target="_blank" rel="noreferrer noopener">C.A.F.E. Practices</a> are rooted in this strong belief and realization that the decisions we make as a company may have a direct or indirect impact on people and planet, and with that comes immense responsibility and accountability. It’s not lost on me how significant this commitment is given our scale. We source coffee from over 30 countries and nearly 425k farmers around the world!

I like to refer to the <a href="https://traceability.starbucks.com/#/" target="_blank" rel="noreferrer noopener">Digital Traceability tool</a> as “technology” with a soul because it’s grounded in our commitment to transparency. Customers should know where their coffee comes from, how it was sourced, and all of the hard work that goes into each cup. We’re creating space for every voice to be heard and human story to be told, from the first 10 feet to the last 10 feet and every step in between. When you can use the power of storytelling to change hearts and minds, it becomes so much more than a cup of coffee.

Beth Ann, manager, digital traceability program – Starbucks Support Center, Seattle

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Coffee attracts me with its history, but also with its uniqueness and the amount of work that goes behind a regular cup of coffee. I was always fascinated by a simple coffee bean – its shape, aroma, but also by many legends and rituals connected with this fruit. It‘s amazing how we got from Kaldi in Ethiopia to one of the most consumed and famous beverages in the world.&nbsp;&nbsp;

Being a woman in the coffee industry is special, because when people think about farmers, roasters or baristas, they usually think about male workers.&nbsp; Women are highly present in fieldwork, harvest and sorting. Let’s not forget about some countries as Burundi, Rwanda, Uganda or Indonesia, where women play essential roles on farms. And I think that it would be nice having more women in trading, exporting and analysis or lab work where they are less present (now) because also there they can bring something new and help us grow up together.&nbsp;

It’s very important for us women to remember and believe that we can do and reach anything.

Veronika, national barista champion – Italy

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In manufacturing operations, every day is different. We receive the green coffee, load and clean it, roast coffee, bag the coffee and load the pallets with bagged coffee on the trucks. As simple as it sounds, every step has its own challenges, and each step must be in perfect synch for the process to work.&nbsp;&nbsp;

It takes the right people, training, and dedication to make this happen. Challenging as this might be, we make it work and I get to learn something new every day about our people, products and processes, which fits perfectly with my curious nature.&nbsp;

From a manufacturing position, I can say that women in any type of manufacturing environment are rare and thus more valuable, even more so in leadership positions. Know your value, recognize that the qualities and experiences you are bringing are valuable and others can learn from them. Above all, empower others – do what you love and give it your all. It might not work out the first time, or the second or third, but you will make it work.

Merel, plant supervisor, Amsterdam Roasting Plant – Netherlands

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The coffee you order helps support our commitment to farmers and their communities. From donating disease-resistant coffee trees to investing in sustainable agricultural practices and conserving water in coffee processing, we’re working to empower communities and improve livelihoods.

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The Starbucks approach to ethical sourcing

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A collage of three images: On the left, a closeup of a basket of red coffee cherries with people's hands picking them up. In the center, a male Starbucks barista handing a ceramic cup of coffee to a customer. On the right, a female coffee farmer in Brazil standing in a field of coffee trees wearing a hat and red plaid shirt.

From donating disease-resistant coffee trees to investing in sustainable agricultural practices, we’re working to empower communities.

Uplifting communities with every cup

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From donating disease-resistant coffee trees to investing in sustainable agricultural practices and conserving water in coffee processing, we’re working to empower communities and improve livelihoods.

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