This summary shows our progress in fiscal 2021, including achievements and highlights from the year, partner stories and our work to come. Download and view the full report <a href="https://stories.starbucks.com/uploads/2022/04/Starbucks-2021-Global-Environmental-and-Social-Impact-Report-1.pdf" target="_blank" rel="noreferrer noopener">here</a>.

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Twenty years ago, in our first Corporate Social Responsibility report, we shared, “Starbucks has the opportunity to lead by example. Our responsibility starts with being accountable to Starbucks stakeholders – our partners, customers, shareholders, suppliers, community members and others – communicating openly about our business practices and performance.”

Starbucks has always been a different kind of company – one deep with purpose, where we work together to create a positive impact in the world. We pursue ambitious goals for our partners, our communities and our planet with intention, transparency and accountability. &nbsp;

As we report on the company’s environmental and social impact in FY21, we are proud of the progress we have made and we remain rooted in the belief that we can lead through the lens of humanity, far beyond the pursuit of profit. This report outlines the goals we have set and highlights the impact we can have together – when we uplift our partners, when we connect with our customers and our communities, and when we remain accountable to each other.&nbsp; &nbsp;

Our company, like many, is also facing new realities in a changed world – the continued effects of COVID-19, heightened social and political unrest, efforts to unionize and stakeholders who seek new accountability from businesses. At times, we have fallen short of our ambitions. But we remain transparent about our missteps, while still rising to meet the opportunities ahead of us through our Mission and Values – and always with the aspiration to exceed the expectations of our partners and customers.

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A future where our people and our communities are never left behind, but always propelled forward. A future where our planet is cared for and we create value not only for our company, but for the collective success of all our stakeholders. &nbsp;

It is our role and our responsibility, together.&nbsp;

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This annual report shows our progress in fiscal 2021, including achievements and highlights from the year, partner insights and our work to come.

2021 Starbucks Global Environmental and Social Impact Report

Stories to inspire and nurture the human spirit

Starbucks Stories

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Starbucks Corporation

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This summary shows our progress in fiscal 2021, including achievements and highlights from the year, partner stories and our work to come.

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By 2030, 50% of water withdrawal will be conserved or replenished across our direct operations, stores, packaging and agricultural supply chain from FY19, prioritizing action in high-risk water basins while supporting watershed health, ecosystem resilience and water equity.

In January 2020, Starbucks set an ambitious goal to conserve or replenish 50% of water used in green coffee production in our direct operations, as part of the company’s multi-decade commitment to become a resource positive company. In August 2021, Starbucks expanded this goal to include global operations, agricultural supply chain, and packaging, increasing the projected water conserved or replenished and addressing some of the biggest impacts on Starbucks water footprint. In addition, Starbucks will also prioritize action in high-risk basins to support watershed health and actively address ecosystem resilience and water equity. This approach aims to achieve sustainable water security for our business and works to reliably provide clean, safe water to high-risk communities.&nbsp;

Our approach to meet this updated target will include efforts to:

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By 2030, 50% of water withdrawal will be conserved or replenished across our direct operations, stores, packaging and agricultural supply chain.

Starbucks expands commitment to water

Starbucks expands commitment to water and outlines comprehensive strategy

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Each year since 2001, Starbucks has reported on its efforts to make a positive impact in the communities it serves. Starbucks ceo Kevin Johnson reflects on our 2020 impact and shares the company’s progress for global initiatives in people, planet and coffee.

Dear Starbucks partners, customers and stakeholders:

As a company grounded in a mission to inspire and nurture the human spirit, Starbucks has always looked to make positive connections and impact on people and communities around the world. So, 20 years ago, we made a commitment to report transparently and regularly about our efforts to improve economic conditions for coffee farmers, minimize our environmental footprint, make positive contributions to the communities we serve, and create a culture of inclusion, belonging and opportunity for all Starbucks partners (employees).&nbsp;

In this FY20 report, you’ll see that even through a historic global pandemic, we remained steadfast in our commitment to people and to the planet. Our goal to make a positive impact on the lives of partners and customers and to give more than we take from the planet is central to the work we do. I’m tremendously proud of all Starbucks partners who prioritized the health and safety of people and showed up for their communities as we navigated COVID-19 together.

Accordingly, you will see that we have added additional rigor to this work by providing data consistent with the Sustainability Accounting Standards Board (SASB) Environmental, Social and Governance (ESG) reporting standards.&nbsp;

While this report covers the progress we made in FY20, our key areas of focus continue in FY21. Most recently, our partners have seen a substantial wage increase; our renewable energy investments are benefitting our stores and the communities around them; we have set new <a href="https://stories.starbucks.com/stories/2020/starbucks-announces-new-commitments-to-advance-racial-and-social-equity/">inclusion and diversity goals and commitments</a>; we committed to invest $100 million to support small businesses and community development projects in Black, Indigenous and People of Color <a href="https://stories.starbucks.com/press/2021/starbucks-expands-initiatives-to-advance-opportunity-equity-and-inclusion-in-the-communities-it-serves/">(BIPOC) neighborhoods</a>; we added another $50 million to our global coffee farmer fund; and we’re doing more each day.

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We have a unique opportunity at Starbucks to use our reach and scale to create a better society in many ways, big and small. I have immense gratitude and pride for all Starbucks partners who have worked together through this historic time in service of their communities, creating a third place where we can all find community, acceptance and a sense of belonging.

Now, meeting the ambitious targets set out in this report will take time … and Starbucks is wholeheartedly committed to these environmental and social goals for the long term. They are core to our mission, they are core to our business and they are core to who we are as Starbucks partners.&nbsp;

Supporting documents and data tables for the 2020 Report, including the Impact Summary Scorecard, Planet Positive Performance and Sustainability Accounting Standards Board Reporting, can be found&nbsp;<a rel="noreferrer noopener" href="https://stories.starbucks.com/uploads/2021/04/2020-Starbucks-GESI-Report-Supporting-Documents.pdf" target="_blank">here</a>.

Starbucks ceo Kevin Johnson reflects on our 2020 impact and shares the company’s progress for global initiatives in people, planet and coffee.

A message from Starbucks ceo Kevin Johnson: Our 2020 impact

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This page shows data from our 2020 Report. For the most up-to-date goals and progress, see our <a href="https://stories.starbucks.com/stories/2022/starbucks-global-environmental-and-social-impact-report-2021/">2021 Global Environmental &amp; Social Impact Report</a>.

With a mission to inspire and nurture the human spirit, Starbucks has always looked to make positive connections and impacts on people and communities around the world. This summary shows our progress in fiscal 2020, including our achievements, highlights and goals for work to come.

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Throughout the COVID-19 pandemic, our Starbucks partners, customers and communities have been resilient and inspiring in the face of unprecedented challenges. Our activities in FY20 and FY21 to date have been guided by three principles we established toward the beginning of the pandemic, and we continually provide updates on our pandemic-related efforts <a href="https://stories.starbucks.com/press/2020/navigating-through-covid-19/">here</a>.

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<a href="https://stories.starbucks.com/press/2021/a-message-from-starbucks-ceo-kevin-johnson-our-2020-impact/">A message from Kevin Johnson: Our 2020 impact</a>

Supporting documents and data tables for the 2020 Report, including the Impact Summary Scorecard, Planet Positive Performance and Sustainability Accounting Standards Board Reporting, can be found <a rel="noreferrer noopener" href="https://stories.starbucks.com/uploads/2021/04/2020-Starbucks-GESI-Report-Supporting-Documents.pdf" target="_blank">here</a>. FY20 Third Party Independent Verification and Assurance Reports can be found <a rel="noreferrer noopener" href="https://stories.starbucks.com/uploads/2021/04/Starbucks-FY20-Third-Party-Independent-Verification-and-Assurance-Reports.pdf" target="_blank">here</a>.

This summary shows our progress in fiscal 2020, including our achievements, highlights and goals for the work to come.

Starbucks 2020 Global Environmental and Social Impact Report

2020 Starbucks Global Environmental and Social Impact Report

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Our vision for the future is to become resource positive — giving back more than we take from the planet. And we know we can’t do it alone. It takes all of us.

BECOMING A RESOURCE-POSITIVE COMPANY

An Update on Our Progress

In January 2020, we announced a multi-decade aspiration to be a <a href="https://stories.starbucks.com/stories/2020/starbucks-announces-multi-decade-aspiration-to-become-resource-positive/">resource-positive company</a>, giving more than we take from the planet. This means storing more carbon than we emit, eliminating waste and replenishing more freshwater than we use.

We set preliminary <a href="https://stories.starbucks.com/stories/2020/infographic-starbucks-sustainability-commitment/">2030 reduction targets</a>, pledging to cut our carbon, water and waste footprints by half, working from a 2018 baseline. Since then, our carbon goal has been validated as science-based from the <a rel="noreferrer noopener" href="https://sciencebasedtargets.org/" target="_blank">Science Based Targets Initiative</a> (SBTi), and as part of the validation process we adjusted our baseline year for all three reduction targets to FY19. The SBTi has confirmed that our scope 1 and 2 portion of our 2030 carbon target is aligned with a 1.5°C pathway, the most ambitious level they validate.

To meet our 2030 goals, we set five key strategies, rooted in science, grounded in Starbucks Mission and Values, and informed by comprehensive market research and trials:

We are governing our sustainability commitments through our Global Environmental Council, which is comprised of senior leaders across Starbucks whose compensation is tied to performance against our goals. We also formally review and seek counsel from our Board of Directors Nominating and Corporate Governance Committee, along with informal advisors who are experts and influencers in the sustainability sector.

From FY19 to FY20, we are able to report an 11% reduction in carbon emissions against our 2030 carbon goal; 4% water reduction against our 2030 water goal; and 12% reduction in waste against our 2030 waste goal. This level of annual reduction at this stage in our journey toward our 2030 targets was not anticipated and is due primarily to reduced business activity in FY20 as a result of COVID-19; it is not likely to be typical going forward. They are also due, in part, to improvement of data availability and quality as we improve our environmental impact measurement process.

NEW EFFORTS TO REDUCE CARBON AND REPLENISH WATER

An Update on Our Progress&nbsp;

As we work to invest in regenerative agriculture, reforestation, forest conservation and water replenishment in our supply chain, we launched pilots in FY20 in Guatemala, Mexico, Peru, Rwanda and Kenya focused on working toward reducing our environmental footprint in green coffee. This included alternative coffee processing and new wet mill innovations designed to save up to 80% of water, as well as precision agronomy practices – such as analyzing soil and leaves – to help reduce our carbon footprint.

Through our partnership with the World Wildlife Fund (WWF), we’re leveraging WWF’s <a href="https://waterriskfilter.panda.org/" target="_blank" rel="noreferrer noopener">Water Risk tool</a> to map our highest risk basins and better understand the challenges in those basins across origin countries and store communities, helping ensure long-term access to freshwater.

And in FY20, we joined the new <a href="https://stories.starbucks.com/stories/2020/starbucks-furthers-commitment-to-sustainability-goals-by-joining-transform-to-net-zero/">Transform to Net Zero</a> initiative as a founding member. Comprised of nine founding members, the Initiative’s objective is to accelerate the transition to a net zero global economy no later than 2050 by developing and delivering research, guidance and roadmaps to guide businesses in achieving net zero emissions.

Oatmilk, Meat Substitutes

Expanding Starbucks plant-based menu globally is one of the ways we are pursuing our carbon reduction goal. Our aim is to provide customers with a variety of choices. Starbucks stores around the globe launched <a href="https://stories.starbucks.com/stories/2020/plant-based-menu-innovation-at-starbucks/">new plant-based menu options</a> in FY20. Most significantly, Canada, China and the U.S. introduced oatmilk; the U.S. introduced the Impossible™ Breakfast Sandwich; and Canada and China introduced breakfast sandwiches using Beyond Meat® products.

Researching Incentives, Testing Single-Use Fees

Goal: Double the use of reusable cups from 2016-2022 COVID-19 safety measures challenged our ability to allow customers and partners to use personal cups and “for here” ware in our stores, and we paused on those initiatives while using FY20 to conduct consumer and market research to better understand how best to incentivize the use of reusables. In FY20, 1.3% of beverages sold were in reusable cups, either a customer’s personal cup or “for here” ware, in company-operated stores in Canada, EMEA, Japan and the U.S. Meanwhile, we tested single-use cup fees in UK and <a href="https://stories.starbucks.com/emea/stories/2020/starbucks-rolls-out-5-cent-paper-cup-charge-across-germany/">Germany</a>. And in the UK, Starbucks <a href="https://stories.starbucks.com/emea/stories/2020/starbucks-circular-cup-a-reusable-cup-made-from-recycled-coffee-cups/">launched the Circular Cup</a>, a reusable cup made in the UK from approximately six single-use paper cups.

MANAGING WASTE FROM CUPS AND STRAWS

Five New Markets Recycling, Strawless Lids in U.S. and Canada

In partnership with <a rel="noreferrer noopener" href="https://www.closedlooppartners.com/" target="_blank">Closed Loop Partners</a> and the <a rel="noreferrer noopener" href="https://www.closedlooppartners.com/nextgen/" target="_blank">NextGen Consortium</a>, we worked in FY20 toward our goal to develop 100% compostable and recyclable hot cups. In FY20, five new markets joined the list of major markets where Starbucks hot cups are recyclable: Kent County, Mich.; Lansing, Mich.; Sioux Falls, S.D.; St. Lucie County, Fla.; and Athens County, Ga. They join 13 other major markets: Seattle; Washington, DC; Denver; New York; San Francisco; Boston; Louisville, Ky.; Dallas; Vancouver; London; Amsterdam;and Chattanooga, Tenn. In Canada, stores are funding in-store recycling where it’s possible.&nbsp;

As we work to shift away from single-use plastics and champion the use of recycled content in packaging, our hot cups contain 10% post-consumer fiber. In FY20, we joined the <a href="https://www.ellenmacarthurfoundation.org/our-work/activities/new-plastics-economy" target="_blank" rel="noreferrer noopener">Ellen MacArthur Foundation’s New Plastics Economy Global Commitment</a> that’s centered around a vision of a circular economy for plastic in which it never becomes waste. In doing this, we committed to:

In our effort to eliminate one billion plastic straws a year, we are on track to meet our 2021 goal. In FY20 <a href="https://stories.starbucks.com/press/2020/starbucks-strawless-lids-now-available-across-the-u-s-and-canada/">we completed the rollout</a> of strawless lids across the U.S. and Canada, which we modeled after our hot drink lid and has approximately 9% less plastic than the flat lid and straw historically used for iced beverages. Unlike traditional plastic straws, the strawless lids can be recycled in many markets in the U.S. and Canada. We also signed the <a rel="noreferrer noopener" href="https://usplasticspact.org/" target="_blank">U.S. Plastics Pact</a> as a call to action for a better waste infrastructure.

RENEWABLE ENERGY FOR STORES AND COMMUNITIES

Powering 72% of Operations Globally

Goal: Invest in 100% renewable energy to power operations globally by the end of 2020 Worldwide, Starbucks purchases enough renewable energy to power 100% of our company-operated locations in the U.S., Canada and Europe, and 72% of company-operated locations globally, with market constraints in China and Japan challenging our ability to reach our 2020 goal. As members of the RE100, we remain committed to reaching 100% renewable energy globally as access increases in Asian markets.&nbsp;

A priority in FY20 was expanding our roster of <a href="https://stories.starbucks.com/stories/2020/starbucks-solidifies-pathway-to-a-planet-positive-future/">renewable energy</a> projects in the U.S., supporting the growth of green energy onto the grid close to the stores that use the energy. We used our scale to drive innovation across the energy sector and support not only our stores but also the communities around our stores:

Goal: Build and operate 10,000 stores in the Greener Stores framework globally by 2025 Through our open-source <a href="https://stories.starbucks.com/press/2018/starbucks-announces-global-greener-stores-commitment/">Starbucks Greener Stores framework</a>, developed in partnership with the World Wildlife Fund (WWF) and in collaboration with other nongovernmental organizations, we have created a new benchmark in retail for design, construction and operation. In FY20, our second year of certifying stores, we tripled the number of stores in the Greener Stores network to a total of 2,317 certified stores in the U.S. and Canada. Circumstances surrounding COVID-19 slowed some areas of progress, but it also provided an opportunity for us to build on learnings from our first year to optimize standards to reflect the needs of our diverse store portfolio. We also saw stores improving their adoption of Greener Store standards, such as energy efficiency and recycling, thanks in part to partners’ growing interest and motivation surrounding sustainability.

28,000 Partners Enrolled in Greener Apron

Goal: Empower 10,000 partners to be sustainability champions by the end of 2020 With growing interest among our partners in sustainability, more than 28,000 worldwide have now enrolled in in the Greener Apron sustainability training program through Starbucks Global Academy. We continue to expand opportunities for partners to engage on sustainability, in part because increased awareness and adoption of environmentally friendly practices among partners is key to the success of our overall sustainability goals.

Read more and see fiscal 2021 updates on our progress in the full report.

Our vision for the future is to become resource positive — giving back more than we take from the planet. And we can’t do it alone. It takes all of us.

Starbucks 2020 Global Environmental and Social Impact Report: Planet

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2020 Report: Planet

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Our aspiration is to be people positive—investing in humanity and the well-being of everyone we connect with, from our partners to coffee farmers to the customers in our stores and beyond.

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Coffee is at our heart, inspiring our craft and driving innovation—in our drinks, our food, our stores and new ways we bring the Starbucks experience to you wherever you are.