core/paragraph

In May, Starbucks announced more than <a href="https://stories.starbucks.com/stories/2022/highlights-from-starbucks-1-billion-partner-store-investments-and-the-story-behind-them/" target="_blank" rel="noreferrer noopener">$1 billion in investments</a> to uplift partners (employees). The investments were a direct result of dozens of collaboration sessions across the country where hundreds of retail partners (employees) and executives met to talk about frustrations, hopes and ideas and to co-create the future of Starbucks. 

The sessions are ongoing as Starbucks continues to reimagine its future. Some of the commitments made in May are completed as of today, and others are in development and taking shape based on the ideas and feedback from partners along the way. 

Here's an update on where those commitments stand.&nbsp;&nbsp;

core/image

core/button

core/buttons

Two baristas smiling at each other with a pour over

Last month, Starbucks announced investments, based on collaboration sessions with partners, to improve the store experience for partners and customers.

Starbucks shares update on partner commitments

https://stories.starbucks.com/uploads/2022/05/SBX2022503-Howard-letter-and-video-Feature.jpg

Stories to inspire and nurture the human spirit

Starbucks Stories

https://stories.starbucks.com/uploads/2019/01/Photo_TBD-320x411_1-1.jpg

Starbucks Corporation

https://stories.starbucks.com/stories/2022/starbucks-shares-update-on-partner-commitments/

twitter:card

twitter:description

https://stories.starbucks.com/uploads/2022/05/SBX2022503-Howard-letter-and-video-Feature-1024x498.jpg

twitter:image

twitter:title

<em><strong>Updated October 3, 2022</strong></em>&nbsp;

Starbucks has a long legacy of putting our partners (employees) first. We were among the first companies to offer <a href="https://stories.starbucks.com/press/2016/starbucks-expands-health-benefits/">comprehensive health benefits</a> and equity to those who work just 20 hours or more a week– it’s why we are called partners.&nbsp;

We believe that when we invest in our partners, we are simultaneously investing in the success of Starbucks. It is the passion of our partners who wear the iconic green apron and the moments of connection they create in our stores that define the Starbucks Experience.&nbsp;

core/embed

More than 400,000 partners represent the diverse communities they serve around the world. They include working parents, military spouses, students and even those young people for whom putting on the green apron represents their first job – all working to achieve their own personal and career goals. We are committed to supporting our partners and their aspirations at Starbucks and beyond.&nbsp;

To do this, we are constantly listening to and learning from our partners to co-create the future of Starbucks, while investing in our partners well-being so they can truly thrive – at work, as individuals and together. Working in retail can often mean long hours with high demands, leaving our partners feeling tired, stressed, and, frankly, undervalued at times. We know we are not perfect and need to do our best to make sure we <a href="https://stories.starbucks.com/press/2016/starbucks-history-of-partner-benefits/" target="_blank" rel="noreferrer noopener">support our partners</a> and continue leading our industry in both retention and partner engagement. &nbsp;

Our total pay package remains a fundamental differentiator from others in our industry. This means going beyond wage and health coverage, and offering a full suite of benefits that are relevant to the diverse needs of our partners <a href="https://news.starbucks.com/news/starbucks-partner-benefits-span-the-globe" target="_blank" rel="noreferrer noopener">around the world.</a>&nbsp;

We take great pride in knowing that no other company has pioneered more innovative benefits for full- and part-time employees around the world.&nbsp;

Our industry-leading benefits for U.S. partners include: &nbsp;

core/list

Outside the U.S., we have other innovative partner benefits to help address unique needs in different parts of the world, such as our Apprenticeship and Home Sweet Loan programs in the United Kingdom to help partners tackle the cost of living by providing interest-free loans, mental health services in Canada, and in China, a <a href="https://news.starbucks.com/news/starbucks-partner-benefits-span-the-globe" target="_blank" rel="noreferrer noopener">monthly housing subsidy</a> for full-time Starbucks baristas and shift supervisors as well as <a href="https://news.starbucks.com/press-releases/starbucks-partner-benefits-insurance-plan-for-parents-in-china" target="_blank" rel="noreferrer noopener">comprehensive health insurance coverage for parents of partners</a>. 

It is our mission to be a different kind of company, and we will continue to evolve our benefits to fit the needs of our partners. &nbsp;

Starbucks has a long legacy of putting our partners first. We were among the first companies to offer comprehensive health benefits and equity to those who work just 20 hours or more a week.

Starbucks Commitment to Partners

https://stories.starbucks.com/uploads/2021/10/SBX20211027-Starbucks-Partner-Benefits.jpg

https://stories.starbucks.com/uploads/2021/10/SBX20211026-Partner-Experience-FeatureHorizontal-1-1.jpg

https://stories.starbucks.com/press/2017/starbucks-commitment-to-partners/

Starbucks has a long legacy of putting our partners (employees) first. We were among the first companies to offer comprehensive health benefits and equity to those who work just 20 hours or more a week.

https://stories.starbucks.com/uploads/2021/10/SBX20211026-Partner-Experience-FeatureHorizontal-1-1-1024x498.jpg

partner commitment

partner commitment - Starbucks Stories

Home

https://stories.starbucks.com/uploads/2019/01/Starbucks_Logo_Hi-res.jpg

https://stories.starbucks.com/tag/partner-commitment/

English

Every day, across the globe, our partners support the communities in our stores and the neighborhoods we are a part of. From open mic nights to service projects to spreading messages of hope, we are making our communities stronger.

Community

We are rooted in our mission to nurture the limitless possibilities of human connection. We are committed to creating environments where everyone is welcome and belongs. Updated July 2024

Inclusion & Diversity

We believe in creating meaningful opportunities for our partners—investing in their health, well-being and success. Putting them first and creating a culture where everyone is welcome.

Opportunity

People in Coffee

The Starbucks Foundation’s mission is to strengthen humanity by transforming lives across the world, with a focus on enabling community resiliency and prosperity and uplifting communities affected by disaster.

The Starbucks Foundation

Our aspiration is to be people positive—investing in humanity and the well-being of everyone we connect with, from our partners to coffee farmers to the customers in our stores and beyond.

People

Planet

Coffee is at our heart, inspiring our craft and driving innovation—in our drinks, our food, our stores and new ways we bring the Starbucks experience to you wherever you are.

Beverages & Food

From the original third place to the latest kinds of Starbucks stores and ways to get your order to your favorite merchandise and more, we’re all about connecting and meeting you where you are.

Customer Experience

From how you order to how we brew and more, we’re obsessed with finding the newest ways to make things better and easier for our partners and customers.