2022 Starbucks Global Environmental and Social Impact Report

Throughout Starbucks history, we have sought to be a different kind of company.  We are driven by purpose, to create positive impact and we strive to lead by example. 

To be the best we can be, we set ourselves ambitious goals across a range of Environmental, Sustainability and Governance (ESG) initiatives. We do this to meet the moment, and to exceed the expectations of our partners, customers, suppliers and the communities we work in every day.  By doing this well, we support the responsible growth of our business.

Each year, we review our performance in the publication of our Global Environmental and Social Impact (GESI) Report. It’s us opening our books, in an act that is committed to transparency and accountability.

Taking this step lets us celebrate our achievements. It also shows where we can do more to meet our goals.  By delivering both of these outcomes, it also shows just how far we have come, and affirms that our commitment to achieve positive impact is best realized through working with our partners to constantly stretch ourselves to meet ambitious goals.

This year’s report shows how we have lived true to our values and mission as a purpose driven company in FY22.

Three priorities guide our ongoing efforts

Investing in our Partners

At Starbucks, we like to say that we are not in the coffee business serving people, but in the people business serving coffee. Here, our employees — who we call partners — are the heart of the Starbucks experience. Our wage increases, training program expansion and equipment upgrades for U.S. retail partners in FY22 totaled $1 billion. Starbucks effort to improve our partners’ experience is founded on a deep commitment to advance inclusion, diversity and equity—and the belief that we are at our best when we create inclusive and welcoming environments.

Caring for our Communities and the Planet

We believe it is our responsibility to build a more sustainable, equitable and resilient future for coffee, our communities and our planet. We are working to create the future we dream of through the lens of humanity, with a deep commitment to global human rights, responsible and ethical sourcing, community leadership from our partners and a focus on giving more than we take from the planet.

Advancing Equity and Inclusion

We are dedicated to creating a culture of warmth and belonging, where everyone is welcome and respected. Our work to advance inclusion, diversity and equity at Starbucks has already led to important policies, programs and initiatives. There is still more to be done, and we are committed to taking further actions toward tangible and lasting change.

As always, we are approaching our ESG priorities with the same creativity and consistency our partners (employees) bring to their work every single day. Through our ESG efforts, we are working to modernize and transform the Starbucks experience in our stores and recreate an environment that is welcoming and safe for all — where we uplift one another with dignity, respect and kindness.