Thriving partners: How Starbucks is radically improving the retail partner experience 

Partners (employees) are the foundation of Starbucks. Retail partners create thousands of meaningful moments each day for our customers, all around the world. In the midst of that, what customers order has changed, such as an increasing percentage of cold beverages, and the way they order has changed as well with more ordering ahead using the Starbucks app.

Partners are working harder than ever and the work can be stressful, so Starbucks has centered a core part of its Reinvention plan on helping partners truly thrive – at work, individuals and together. Click the pdf below to learn more about the company’s commitments to help them thrive, including pay, benefits, recognition, more training, new technology and innovative equipment, as well as more ways for partners to be heard and to have a voice.