2019 Starbucks Global Social Impact Report

This page shows data from our 2019 Report. For the most up-to-date goals and progress, see our 2021 Global Environmental & Social Impact Report.

At Starbucks we stand for being people positive, planet positive and profit positive, living our Mission and Values while working together as partners to build a different kind of company. Our annual global social impact reporting focuses on three areas: leading in sustainability, creating meaningful opportunities, and strengthening our communities. These are areas critical to our business, and where we know we can have notable impact. 

This summary serves as transparent acknowledgment of our efforts in fiscal year 2019, including what we have achieved to date, where we’re falling short, and what is still to come. We hope you will continue to join us on our journey.

For us, the pursuit of profit is consistent with the pursuit of doing good.

Our goals and impact

A message from Starbucks CEO Kevin Johnson: Our 2019 impact

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Our Mission:
“To inspire and nurture the human spirit – one person, one cup and one neighborhood at a time.”

View the Summary of Starbucks social impact progress and The Independent Accountant’s Report issued by Moss Adams LLP, providing external verification of specified metrics in the 2019 report.

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Plant-based menu innovation at Starbucks