Point of Sale Register Outage Resolved

April 24, 2015 • 2 min read

Point of Sale Register Outage Resolved; Starbucks Stores Opening Normally

The point of sale register outage has been resolved and all Starbucks stores in the U.S. and Canada are opening for business today as usual. Our Evolution Fresh and Teavana Tea Bar stores are also opening as scheduled. As previously stated, the outage was caused by an internal failure during a daily system refresh and was not the result of an external breach. We apologize to our customers for this inconvenience.

(posted 5:00AM PT 4/25/15)

Point of Sale Register Outage is Resolved; Starbucks Stores Expected to Open Normally on Saturday

The point of sale register outage has been resolved and all Starbucks stores in the U.S. and Canada are expected to open for business as usual on Saturday, April 25. We apologize to our customers for this inconvenience. Evolution Fresh and Teavana Tea Bar stores are also expected to open as scheduled on Saturday.

(posted 9:29PM PT 4/24/15)

Update on Point of Sale Register Outage at Starbucks Stores in U.S. and Canada

We are aware of the point of sale register outage at company-operated Starbucks stores in the U.S. and Canada. We are actively working to resolve the outage. Our stores that have not already closed for the evening are closing early. The outage was caused by a failure during a daily system refresh. We apologize to our customers for any inconvenience or confusion and will update this statement once systems are back online. This outage also affects our Evolution Fresh and Teavana Tea Bar stores.

(posted 6:43PM PT 4/24/15)

Update on Point of Sale Register Outage at Starbucks Stores in U.S. and Canada

We are aware of the point of sale register outage at company-operated Starbucks stores in the U.S. and Canada. We are actively working to resolve the outage and our stores will remain open and continue to serve our customers. The outage was caused by a failure during a daily system refresh. We apologize to our customers for any inconvenience or confusion and will update this statement once systems are back online. This outage also affects our Evolution Fresh and Teavana stores.

(posted 5:35PM PT 4/24/15)

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