At Starbucks Tryer Center, as part of the Reinvention plan, baristas and Starbucks Support Center teams create and test ideas to make stores more efficient.

On Tuesday, the company announced new investments in partners during the quarterly earnings call, through a letter from ceo Howard Schultz, a video and more.

Time flies when you’re drinking coffee. Here’s a nostalgic look back at two decades of Starbucks cards, one of the holiday season’s most popular gifts.