Q1 Comparable Store Sales Up 5% Globally, Led by 6% Comp Growth in the U.S. and 3% Comp Growth in China

core/paragraph

Global Net Store Growth of 6% Versus Prior Year, Led by 16% Net Store Growth in China

GAAP EPS of $0.74; Non-GAAP EPS of $0.79

Active Starbucks® Rewards Membership in the U.S. Up 16% Year-Over-Year to 18.9 Million

SEATTLE – Starbucks Corporation (NASDAQ: SBUX) today reported financial results for its 13-week fiscal first quarter ended December&nbsp;29, 2019. GAAP results in fiscal 2020 and fiscal 2019 include items which are excluded from non-GAAP results. Please refer to the reconciliation of GAAP measures to non-GAAP measures at the end of this release for more information.

“Building on solid business momentum from fiscal 2019, Starbucks performed very well throughout the first quarter, including one of the strongest holiday seasons in the history of our company. As a result, we are off to a strong start in fiscal 2020,” said Kevin Johnson, president and ceo. “Our growth was fueled by a healthy balance of comparable sales growth and new store development, as well as continued expansion of our Global Coffee Alliance with Nestlé.&nbsp; Investments in our partners, beverage innovation and digital customer relationships contributed not only to strong topline growth, but also significant margin expansion in the quarter.”

“Our partners are the center of creating a special Starbucks Experience for each and every customer we serve, and I am very grateful for their extraordinary efforts through this holiday quarter. As we begin our fiscal second quarter, I want to acknowledge the dynamic situation our partners in China are navigating as health officials respond to the coronavirus. As events unfold, we will be transparent with all stakeholders in communicating how we are responding to these extraordinary circumstances and the implications for our near-term business results. We remain optimistic and committed to the long-term opportunity in China, building on our brand heritage and 20-year legacy of profitable growth,” concluded Johnson.

PDF: <a href="https://stories.starbucks.com/uploads/2020/01/Starbucks-Q1-FY20-Earnings-Release.pdf">Detailed financial data</a>

Q1 Fiscal 2020 Highlights

core/list

core/separator

Visit the&nbsp;<a href="https://investor.starbucks.com/ir-home/default.aspx">Investor Relations page on Starbucks.com</a>&nbsp;to access the&nbsp;<a href="https://78449.themediaframe.com/dataconf/productusers/sbux/mediaframe/33692/indexl.html">live audio webcast</a>.

SBX2020128 Q1FY20 Earnings feauture - Starbucks Stories

Press Releases

Press Releases - Starbucks Stories

Stories to inspire and nurture the human spirit

Starbucks Stories

Starbucks Corporation

Starbucks Reports Q1 Fiscal 2020 Results - Starbucks Stories

https://stories.starbucks.com/uploads/2019/01/Starbucks_Logo_Hi-res.jpg

https://stories.starbucks.com/press/press-releases/

twitter:card

twitter:image

twitter:title

https://stories.starbucks.com/uploads/2019/01/Photo_TBD-320x411_1-1.jpg

“Our growth was fueled by a healthy balance of comparable sales growth and new store development, as well as continued expansion of our Global Coffee Alliance with Nestlé," said Kevin Johnson.

https://stories.starbucks.com/uploads/2020/01/SBX2020128-Q1FY20-Earnings-feauture.jpg

https://stories.starbucks.com/press/2020/starbucks-reports-q1-fiscal-2020-results/

twitter:description

https://stories.starbucks.com/uploads/2020/01/SBX2020128-Q1FY20-Earnings-feauture-1024x498.jpg

Starbucks Reports Q1 Fiscal 2020 Results

In a public letter to all company stakeholders, chief executive officer Kevin Johnson sets 2030 science-based targets for carbon, water and waste as part of multi-decade aspiration

SEATTLE – Today in <a href="https://stories.starbucks.com/stories/2020/message-from-starbucks-ceo-kevin-johnson-starbucks-new-sustainability-commitment">a public letter</a> citing the company’s enduring mission to inspire and nurture the human spirit, Starbucks chief executive officer Kevin Johnson announced a multi-decade commitment to be a resource-positive company, aspiring to give more than it takes from the planet. The announcement included science-based preliminary targets for the reduction of carbon emissions, water use and waste by 2030, and outlined five strategies the company has identified to move toward them.

“As we approach the 50th anniversary of&nbsp;Starbucks in 2021, we&nbsp;are looking ahead with a heightened sense of urgency and&nbsp;conviction&nbsp;that we must challenge ourselves, think bigger and do much more in partnership with others to take care of the planet we share,” Johnson said.

The company’s aspiration&nbsp;is to become resource positive – storing more carbon than it emits, eliminating waste, and providing&nbsp;more clean, freshwater than it uses. “This aspiration is grounded in Starbucks mission,” Johnson said. “By embracing&nbsp;a longer-term economic, equitable and planetary value for our company, we will create greater value for all stakeholders.”

A comprehensive, data-driven environmental footprint of carbon emissions, water use and waste in Starbucks global operations and supply chain informed the five strategies to prioritize work: 

Johnson also outlined three preliminary targets for 2030: 

On Starbucks 50th&nbsp;anniversary in 2021, the company will formalize its 2030 environmental goals based on learnings&nbsp;between now and then. Specifically, Johnson noted, the coming year will involve comprehensive market research and trials to better understand consumer behavior and incentives to encourage more use of reusable containers.

Johnson noted the importance of Starbucks partnerships with others on its journey to be a more sustainable company. Advisors to the company have provided the following comments:

Sheila Bonini, Senior Vice President, Private Sector Engagement, World Wildlife Fund (WWF), said: “As the global climate crisis is fueling a new set of challenges for the planet, Starbucks has set an ambitious vision to give more than they take from our planet’s finite natural resources. This is exactly the kind of leadership we need to see from businesses—an opportunity to invest in their own future while making their global customer base a partner in this sustainability journey.”

William McDonough, CEO, McDonough Innovation, said: “I am inspired by Starbucks <a>resource positive goals</a> because commerce is the engine of change and these goals allow us, with constant humility, to create authentic Environmental, Social and Governance value.&nbsp; These goals also encourage us to innovate toward the dream of Cradle to Cradle: A delightfully diverse, safe, healthy and just world, with clean air, water, soil and power – economically, equitably, ecologically and elegantly enjoyed.&nbsp; Imagine…have a cup of coffee and the world gets a little bit better.”

Sander Defruyt, Lead of the New Plastics Economy initiative at the Ellen MacArthur Foundation, said: “The New Plastics Economy Global Commitment unites businesses, governments and others behind a clear vision for a world where plastic never becomes waste or pollution, and the ambitious targets required to achieve it. Creating this circular economy for plastic will be a challenging journey, but by signing the Global Commitment, Starbucks is joining forces with more than 450 signatories to make it possible. We urge others to join them. By coming together, we can eliminate the plastics we don’t need and innovate, so the plastics we do need can be safely and easily circulated, keeping them in the economy and out of the environment.”

Mark Lee, Executive Director, SustainAbility, said: “It is encouraging to see Starbucks embrace a data-driven&nbsp;and team-driven approach to creating a resource positive future. Given their proven ability to tap into the passion and expertise of their partners around the globe, I am confident that they will succeed and that this will have a huge impact. Starbucks sustainability commitment is deeply embedded in their enterprise-wide strategies and in the hearts and minds of their leaders. Their most senior leadership was directly involved in the creation of this plan, and they did an outstanding job convening experts in the field in the course of its development, inviting them to help Starbucks dream big on what's possible for the planet. This puts Starbucks in the vanguard of corporate sustainability leaders, and we hope more businesses will be inspired to develop similarly robust approaches to addressing the world's most pressing sustainability challenges."

Dr. M. Sanjayan, CEO, Conservation International, said: “This pledge to become ‘resource positive’ is bold and necessary – exactly what I’ve come to expect from Starbucks. For more than two decades, Conservation International has partnered with Starbucks to source coffee in ways that are good for people and the planet. Today, 99 percent of Starbucks coffee is verified as ethically sourced – but we have not rested. Now we are working to bring the entire coffee sector along to make coffee the world’s first sustainable agricultural product. This is what it will take to meet today’s challenges: bold vision paired with action that does not rest.”

Conrad MacKerron, Senior Vice President, As You Sow, said: “As You Sow and Trillium Asset Management applaud Starbucks commitment to undertake extensive research and testing on consumer behavior and ways to dramatically increase utilization of reusable beverage containers, and to set a new reusables goal within one year.&nbsp; Socially conscious shareholders hope the commitment to reduce waste sent to landfill with be a catalyst for new programs on reuse, recycling, and compostability in fast-growing developing markets.”

Ray Silverstein, vp of Store Development at Starbucks and the sponsor of Partners for Sustainability, said: “Starbucks commitment to sustainability has been a meaningful way for our partners to engage and support their communities and neighborhoods. &nbsp;With today’s announcement, we are even more energized to have science-based strategies to guide us in setting priorities and accelerating this work. &nbsp;Whether it’s reducing our environmental footprint in our stores, in our supply chain, or through our ability to engage our communities -- we will have new ways to focus our efforts to make the greatest impact.”

Starbucks invites others to learn more by visiting <a href="http://stories.starbucks.com/stories/sustainability">http://stories.starbucks.com/stories/sustainability</a>, and to follow the journey by texting “GREEN” to 73356. Message and data rates may apply. Text STOP to 73356 to opt out and discontinue further participation. Text HELP for more information. By opting in, you agree to receive messages from Starbucks, which may be sent through an automated dialing system. Consent is not required to purchase. Visit&nbsp;<a href="http://Starbucks.com">Starbucks.com</a>&nbsp;to read our Privacy Statement. Additional info:&nbsp;<a href="http://sbux.co/terms">http://sbux.co/terms</a>

Forward-Looking Statements

Certain statements contained in this release are “forward-looking statements” within the meaning of applicable securities laws and regulations, including statements about executing our strategy, driving growth and building shareholder value. Such forward-looking statements are based on current management expectations and satisfactions of certain conditions that are subject to various risks and uncertainties, including market conditions and those risks detailed in the Company’s filings with the Securities and Exchange Commission, including the “Risk Factors” section of the Starbucks Annual Report on Form 10-K for the fiscal year ended September 30, 2018. The Company assumes no obligation to update any of these forward-looking statements.

SBX20200117 KJ Letter-Feature - Starbucks Stories

Starbucks Commits to a Resource-Positive Future - Starbucks Stories

Starbucks Commits to a Resource-Positive Future

The company’s aspiration is to become resource positive – storing more carbon than it emits, eliminating waste, and providing more clean, freshwater than it uses.

https://stories.starbucks.com/uploads/2020/01/SBX20200117-KJ-Letter-Feature.jpg

https://stories.starbucks.com/press/2020/starbucks-commits-to-a-resource-positive-future/

https://stories.starbucks.com/uploads/2020/01/SBX20200117-KJ-Letter-Feature-1024x498.jpg

Starbucks plans to operate 100 stores by 2025 in underrepresented neighborhoods across the country as part of the expanded Community Store program, working with non-profits and civic leaders to bolster economic growth

A national partnership with United Way will help enable hundreds of Starbucks partners (employees) to drive meaningful community engagement in and outside of store

Starbucks partners are multiplying their community impact this month with the distribution of 1,000 Neighborhood Grants to local NGOs and support in hundreds of service projects for Martin Luther King Jr. Week of Service

SEATTLE – Five years following the launch of its <a href="https://stories.starbucks.com/stories/2015/starbucks-deepens-investments-in-diverse-under-represented-communities/">Community Store Program initiative</a>, Starbucks today announced it will increase its commitment to open 100 Community Stores dedicated to providing economic opportunity in underserved rural and urban communities across the country, an 85 store increase from its 2015 commitment. These stores will focus on hiring locally, creating dedicated space for communities to come together for events and working with diverse contractors for store construction and remodels. The company aspires to complete this goal by 2025.

Starbucks will consider factors such as high youth unemployment, low median household income and population stability when selecting Community Store locations. The company will prioritize developing cafes in economically distressed communities, or Opportunity Zones, with upcoming locations planned for Prince George’s County, MD; Anacostia, D.C.; and Los Angeles, CA. 

“We believe it is our role and responsibility to partner with those in the communities we serve to help make a positive economic and social impact,” said John Kelly, executive vice president of Public Affairs at Starbucks. “These stores are successful and it’s time to expand the model. Over the last five years, we’ve seen these Community Stores empower our partners and customers to create meaningful impact that is localized and relevant to their neighborhoods. We’ve learned a great deal from our 14 Community Stores and applied those learnings to how we approach community partnership in more than 8,000 neighborhoods we serve across the country.” 

The Community Stores will share several common aspects compared to other Starbucks cafes, including: locations in economically distressed communities; a designated room or space for community events and programming; a partnership with a local United Way chapter to facilitate relevant community programs; a focus on working with diverse contractors for store construction and remodels; and an emphasis on hiring locally. 

Since launching the Community Store initiative in 2015, Starbucks has opened 14 stores across the country in Jamaica Queens, NY; Ferguson, MO; Phoenix, AZ; Englewood in the southside of Chicago; east Baltimore; Long Beach, CA; Trenton, NJ; White Center in south Seattle; Miami Gardens, FL; Birmingham, AL; Redbird in Dallas, TX; Bed-Stuy in Brooklyn, NY; New Orleans, LA; and Jonesboro, GA. The 15th store will open in Prince George’s County, MD this spring.

Starbucks estimates its Community Stores have helped:

To scale the program to 100 locations by 2025, Starbucks will focus on supporting store remodels in addition to new development projects. 

As part of Starbucks national partnership with United Way, local United Ways and <a href="https://www.unitedway.org/our-impact/featured-programs/2-1-1">211s</a> in targeted communities will work with Community Store partners to create resources and programs for each community from <a href="https://stories.starbucks.com/press/2018/starbucks-opens-community-store-in-birmingham/">life skills training for youth</a> to <a href="https://stories.starbucks.com/press/2017/starbucks-supports-local-revitalization-and-youth-hiring-in-miami-gardens/">mentorship programs</a> and beyond. That includes facilitating activities at the stores that support people in the community, providing Starbucks partners with customized community profiles and resource information and connecting partners with volunteer activities that help create real change in the communities in which they live and work.

“United Way and Starbucks share a commitment to ensuring every person has the opportunity to thrive, and we’re honored to partner with them,” said Suzanne McCormick, U.S. President of United Way Worldwide. “United Way has been connecting people to resources across the U.S. for more than 130 years, and we look forward to deploying United Way’s local expertise and experience to help Starbucks Community Stores make a real difference.”

The Starbucks Foundation Awards 1,000 Neighborhood Grants, Thousands of Starbucks Partners Volunteer in National Service Projects

In addition to today’s news of the Community Store expansion, The Starbucks Foundation also announced it has awarded more than 1,000 Neighborhood Grants, a new giving program that creates local impact and empowers store partners to strengthen relationships with local nonprofit organizations. To date, hundreds of store managers have secured more than $1 million in grants from The Starbucks Foundation for more than 1,000 local nonprofit organizations in all 50 U.S. states and all Canadian provinces. 

In addition to these local partnerships initiated by Starbucks partners every day, thousands of store partners have committed to hundreds of local service projects next week across the United States as part of the Martin Luther King Week of Good. In many communities, United Way is facilitating volunteer activities that help improve education, health and financial stability.

To learn more about how our partners are creating meaningful connections and driving positive impact in their communities, visit <a href="https://stories.starbucks.com/stories/partners/">stories.starbucks.com/stories/partners</a>.

Since 1971, Starbucks Coffee Company has been committed to ethically sourcing and roasting high-quality arabica&nbsp;coffee. Today, with more than 31,000 stores around the globe, Starbucks is the premier roaster and retailer of specialty coffee in the world. Through our unwavering commitment to excellence and our guiding principles, we bring the unique Starbucks Experience to life for every customer through every cup. To share in the experience, please visit us in our stores or online at https://stories.starbucks.com and www.Starbucks.com.

United Way fights for the health, education and financial stability of every person in every community. Supported by 2.9 million volunteers, 8.1 million donors worldwide and $4.8 billion raised every year, United Way is the world’s largest privately-funded nonprofit. We’re engaged in nearly 1,800 communities across more than 40 countries and territories worldwide to create sustainable solutions to the challenges facing our communities. United Way partners include global, national and local businesses, nonprofits, government, civic and faith-based organizations, along with educators, labor leaders, health providers, senior citizens, students and more. For more information about United Way, please visit <a href="https://www.UnitedWay.org">https://www.UnitedWay.org</a>. Follow us on Twitter: @UnitedWay and #LiveUnited.

SBX20200114-CommunityStoresPressRelease-Feature - Starbucks Stories

Starbucks Expands Commitment in Underserved Communities Across the U.S. - Starbucks Stories

Starbucks Expands Commitment in Underserved Communities Across the U.S.

A national partnership with United Way will help enable hundreds of Starbucks partners (employees) to drive meaningful community engagement in and outside of store.

https://stories.starbucks.com/uploads/2020/01/SBX20200114-CommunityStoresPressRelease-Feature-1024x498.gif

https://stories.starbucks.com/press/2020/starbucks-expands-commitment-in-underserved-communities-across-the-us/

Change will eliminate 200 million single-use plastic straws per year from nearly 1,500 stores across Japan

Made of FSC® certified paper, the new paper straw and package are produced exclusively for Starbucks Japan

Today, Starbucks Coffee Japan, Ltd. announced that it will eliminate single-use plastic straws from nearly 1,500 stores across Japan and begin providing paper straws to customers starting in January 2020. The new paper straws are made from responsibly-sourced paper certified by the Forest Stewardship Council® (FSC), available in standard sizes for iced beverages and large sizes for Frappuccino®&nbsp;blended beverages.

core/image

The new standard-sized paper straws will be available in select stores beginning in January, with a complete rollout to all stores across the Japan market by March. Large-sized straws for Frappuccino&nbsp;blended beverages will be available in all store by May. All paper straws will come in paper packaging with positive messages about sustainability.

“Since we announced our global commitment to eliminate single-use plastic straws across all stores by the end of 2020, Starbucks Japan has focused tirelessly on finding a straw alternative that meets our quality standards,” said Takafumi Minaguchi, representative director and ceo, Starbucks Japan. “We’re pleased to announce that we’ve achieved our goal. As technologies and innovations evolve, we see opportunities to continue to develop the premium Starbucks Experience our customers love in a sustainable way.”&nbsp;

Starbucks continues to explore innovative ways to reduce single-use plastics in stores throughout Japan. Since the first store opened in Ginza, Tokyo in 1996, Starbucks stores in Japan have offered a 20 yen discount for customers who bring their own cups or tumblers.&nbsp;&nbsp;

Starbucks Coffee Japan FSC® LICENSE CODE: FSC® N002500

Paper straw packaging printed with positive messages about sustainability.

SBX20191125 Paper Straws Japan Featured Image - Starbucks Stories

Starbucks Eliminates Plastic Straws in Japan Beginning January 2020 - Starbucks Stories

Starbucks Eliminates Plastic Straws in Japan Beginning January 2020

Starbucks Japan will switch to paper straws starting in January.

https://stories.starbucks.com/uploads/2019/11/SBX20191125-Paper-Straws-Japan-Featured-Image.jpg

https://stories.starbucks.com/press/2019/starbucks-eliminates-plastic-straws-in-japan-beginning-january-2020/

https://stories.starbucks.com/uploads/2019/11/SBX20191125-Paper-Straws-Japan-Featured-Image-1024x498.jpg

Located in the heart of Penang’s historic Deaf community, the Penang Signing Store serves as the Third Place for community events and celebrations of Deaf culture

New store is Starbucks fourth Signing Store globally and second in Malaysia, the first Starbucks market to launch the Signing Store format

PENANG —&nbsp;Today, Starbucks announced the opening of the Penang Signing Store, its second in Malaysia and fourth globally, as part of its ongoing commitment to inclusion, accessibility and diversity. Located in the heart of Penang’s historic Deaf community, the store creates new career opportunities for Deaf and Hard of Hearing partners (employees), while also serving as the Third Place for Penang’s long-established Deaf community to host sign language workshops and career development seminars.

“The overwhelming success of our first Signing Store in Kuala Lumpur in 2016 demonstrated the importance of representation and belonging in the workplace,” said Sydney Quays, managing director of Starbucks Malaysia &amp; Brunei. “It taught us how valuing different perspectives not only contributes back to the business, but also makes meaningful changes that enriches lives. The reason that we chose Penang is because of its rich culture and historic relationship with the Deaf community in Malaysia, spanning more than 50 years.”

core/gallery

Starbucks Malaysia partnered with the Penang Deaf Association to support the professional training and development of the store’s partners, including internship opportunities and sign language classes for the store’s seven hearing partners. “We’re very excited to partner with Starbucks to provide richer career opportunities and a sense of belonging to the Deaf community in Penang,” said Razman Tan Abdullah, President of the Penang Deaf Association. “Starbucks stores are a place for many kinds of people to come together, and we’re proud to invite everyone to experience the vibrant Deaf culture that has thrived here in Penang for over 70 years.”

The three-story, 4,600 sq. ft. store in Penang showcases how digital innovation enhances inclusive design. Touchpoints around the store have been designed specifically to meet the needs of Deaf and Hard of Hearing partners and customers, including visual alarms, digital trays and point-of-sale systems with an attached customer display.

The store design celebrates Deaf culture with a mural wall created by local Deaf artist Lim Anuar. Exclusive Signing Store merchandise will also be available, including the first Starbucks Cards to feature Starbucks in sign language, as well as mugs and keychains.

The U.S. Ambassador to Malaysia, Kamala Shirin Lakhdhir, attended the opening ceremony and praised Starbucks Malaysia’s innovative Signing Store format, which launched in the U.S. in 2018 and China in May 2019. “Starbucks should be lauded for their proactive approach to diverse hiring. It has set a positive example of how an American company can learn and adapt to a program that was initiated right here in Malaysia, by Malaysians. I continue to take great pride in promoting the commitment to inclusion and the outstanding corporate social responsibility work showcased by American firms like Starbucks that operate in Malaysia.”

“As a global brand, Starbucks believes that one of the most important contributions we can make is to serve as a catalyst for positive impact in the communities where we do business,” said John Culver, group president, International, Channel Development and Global Coffee &amp; Tea. “For nearly 50 years, we’ve aimed to live by our Mission and Values everywhere around the world. We are proud of our partners in Malaysia for taking the lead in inclusion, accessibility and diversity, and inspiring us to expand the Signing Store format around the world.”

In conjunction with the launch day, the store will offer the Vanilla Fig Frappuccino® blended beverage at a special opening price. For each purchase, Starbucks Malaysia will donate RM1 (0.24USD) to the Penang Deaf Association to develop programs that will support the community.

Since Starbucks opened its first store in Malaysia in 1998, Starbucks Malaysia has grown to 300 stores across 58 cities, employing more than 4,000 partners.

Starbucks partners smile and pose inside Signing Store in Penang, Malaysia

SBX20191118 Malaysia Signing Store Featured Image - Starbucks Stories

Career Opportunities Expand in Malaysia with Opening of Starbucks Signing Store - Starbucks Stories

Career Opportunities Expand in Malaysia with Opening of Starbucks Signing Store

Starbucks announces the opening of the Penang Signing Store, its second in Malaysia and fourth globally, as part of its ongoing commitment to inclusion, accessibility and diversity.

https://stories.starbucks.com/uploads/2019/11/SBX20191118-Malaysia-Signing-Store-Featured-Image.jpg

https://stories.starbucks.com/press/2019/career-opportunities-expand-in-malaysia-with-opening-of-starbucks-signing-store/

https://stories.starbucks.com/uploads/2019/11/SBX20191118-Malaysia-Signing-Store-Featured-Image-1024x498.jpg

Tata Starbucks creates opportunities for women through flexible employment programs as part of ongoing commitment to diversity, equity and inclusion

Achievement celebrates Tata Starbucks 7th anniversary in India, reaffirming commitment to growth and progressive impact for Indians

MUMBAI, India – Today, Tata Starbucks Private Limited announced that women now make up 29 percent of its workforce, a key gender diversity milestone toward its goal to achieve 40 percent gender diversity by 2022. Tata Starbucks continues to promote opportunity for women within the company, boosting the share of female partners (employees) from 14 percent in FY14 to 29 percent in FY19, a figure that continues to grow.

In addition, Tata Starbucks announced it has achieved 100 percent pay equity for women and men, a landmark accomplishment that demonstrates Starbucks commitment to gender equality globally. Starbucks pay equity principles are based on equal footing, transparency and accountability. Tata Starbucks continues to create opportunities for female partners through an ongoing series of initiatives focused on an inclusive and diverse workforce to drive business growth. 

“By investing in our partners and fostering diversity across our organization, Tata Starbucks is able to reflect the demographics of the communities we serve across India,” said Navin Gurnaney, ceo, Tata Starbucks Private Limited. “Diversity and inclusion are an integral part of our business that makes us a better organization.”

One of Tata Starbucks diversity initiatives in India, Brew of Balance, creates opportunities for women returning to the workforce from maternity leave. The program offers flexible employment options including a 5-day work schedule, childcare assistance, access to the Women Inclusion Network @ Starbucks platform, as well as family and sabbatical leave.

“This achievement is the result of years of work and commitment. We believe it is important, as a company of our scale, to help bring more attention to this critical issue for women in India,” said Naveen Kumar Nerlaje, head of Partner Resources. “Starbucks has consistently led our industry on issues like pay equity, but there is still even more we can do ensure women in India excel in the workplace. To achieve 40 percent gender diversity by 2022, we are focused on achieving equal representation at the hiring stage by ensuring a balanced slate of candidates.”

Tata Starbucks is recognized as one of the top 100 Best Companies to Work and top 75 Best Workplaces for Women in India by the Great Place to Work® Institute in 2019, and one of the 100 Best Companies for Women in India by Working Mother and Avtar for three years running.

The announcement marks Tata Starbucks seventh anniversary in India. Since entering the market in 2012 as 50/50 joint venture between Starbucks Coffee Company and Tata Global Beverages Limited, Tata Starbucks has expanded to operate 167 stores and employs more than 2,000 partners across India. As Tata Starbucks continues to grow, so does its commitment to be a positive force in contributing to the future success of Indians.

About Tata Starbucks Private Limited

Starbucks entered the Indian market in October 2012 through a 50/50 Joint Venture with Tata Global Beverages and currently operates 167 stores in India across Mumbai, Delhi NCR, Hyderabad, Chennai, Bengaluru, Pune, Kolkata, Chandigarh, Ahmedabad and Surat through a network of over 2,000 passionate partners (employees). Starbucks stores are operated by the joint venture, TATA Starbucks Private Limited, and branded as Starbucks Coffee — “A Tata Alliance.”

SBX20191113 India Gender Pay Equity Featured Image - Starbucks Stories

TATA Starbucks Achieves 100% Pay Equity - Starbucks Stories

In India, Tata Starbucks approaches 30% gender diversity milestone, aiming for 40% gender diversity by 2022.

https://stories.starbucks.com/uploads/2019/11/SBX20191113-India-Gender-Pay-Equity-Featured-Image.jpg

https://stories.starbucks.com/press/2019/tata-starbucks-achieves-100-pay-equity/

https://stories.starbucks.com/uploads/2019/11/SBX20191113-India-Gender-Pay-Equity-Featured-Image-1024x498.jpg

TATA Starbucks Achieves 100% Pay Equity

Starbucks® Reserve Roastery Chicago is the company’s largest retail experience, featuring a unique menu of Starbucks Reserve specialty coffee, boutique Milanese Princi™ bakery, and Arriviamo™ Bar featuring coffee cocktails

Tributes to Chicago abound, including locally inspired craft cocktails, barrel aged coffee and collaborations with local artists, vendors

Starbucks Reserve Roastery Chicago is the company’s sixth Reserve Roastery, joining locations in Seattle, Shanghai, Milan, New York and Tokyo

Chicago – Starbucks Coffee Company (NASDAQ: SBUX) today unveiled Starbucks Reserve Roastery Chicago, which opens its doors to the public on Friday, November 15. Located on North Michigan Avenue and Erie Street on Chicago’s Magnificent Mile, the opening of Chicago Reserve Roastery marks Starbucks sixth global Roastery and third location in the U.S. Starbucks largest-ever immersive coffee experience – across five floors and 35,000 square feet of retail space – celebrates the company’s heritage and is a tribute to the roasting and the craft of coffee. Visitors will be able to see, hear and learn about coffee’s extraordinary journey through intentional and unparalleled design, while enjoying a menu featuring unique beverages exclusive to this location. The Chicago Roastery joins locations in Seattle, Shanghai, Milan, New York and Tokyo.

“Over the past five years, we have created the ultimate immersive experience around all-things-coffee in spectacular Starbucks Reserve Roasteries in flagship cities around the world. This week we are delighted to open our doors on the sixth global Roastery in an iconic building located on Chicago’s renowned Magnificent Mile”, said Kevin Johnson, Starbucks ceo. “These Roasteries amplify the Starbucks brand, serve as innovation hubs, and create experiences for millions of customers around the world.” &nbsp;

Starbucks has a rich history with the Windy City, dating back to 1987 when the company opened its first store outside of the Pacific Northwest and had a total of 11 retail stores and served as the foundation for the company’s national growth strategy. Nearly 32 years later, there are 796 company-operated stores in the region where Starbucks employs more than 18,100 partners (employees). The Roastery employs nearly 200 people, including roasters, baristas, commessas, bakers, and mixologists.

“The design of the Chicago Roastery was inspired by the iconic Chicago landmark, and the city itself,” said Jill Enomoto, vice president of Roastery Design &amp; Concept for Starbucks. “We embraced the building’s natural light, married it with shades of classic Starbucks greens and intentionally wove in design features to encourage customer exploration and highlight the love and respect we have for coffee.”

The Starbucks Reserve Roastery Chicago is a working coffee roastery where Starbucks Roasters will be small-batch roasting Starbucks rarest single-origin coffees and blends called Starbucks Reserve. The coffee roasted in Chicago will be served exclusively to visitors of the location, available in handcrafted beverages as well as freshly scooped whole bean coffee. 

Unique Food and Beverage Experiences

There are three main coffee bars at the Roastery, which in total offer seven brewing methods, including espresso, pour over, coffee press, siphon, Chemex®, Clover® and cold brewing.

The Starbucks Reserve Roastery Chicago is the only Starbucks location in the U.S. to offer on-demand liquid nitrogen gelato. Designed to pair with Starbucks Reserve® coffee, nitrogen gelato is mixed by hand, with every scoop made right on the spot and offers another way for customers to enjoy specialty Starbucks Reserve coffees. Nitrogen gelato previously debuted at the Milan Roastery when it opened in September 2018.

Arriviamo™ Cocktail Bar

The Chicago Roastery will feature a dedicated Arriviamo™ Bar, like the Starbucks Reserve Roastery locations in New York and Milan. Inspired by the Italian tradition of aperitivo, the Arriviamo Bar will be a destination for customers looking for a carefully crafted cocktail. Located on the fourth floor, the Arriviamo™ bar features an assortment of traditional and unique cocktails, all concepted by local mixologists Julia Momose, Annie Beebe-Tron and Rachel Miller. In addition to a menu of classic cocktails and a selection of local Chicago beer and wine, exclusive specialty cocktails featuring Starbucks Reserve coffee and tea that nod to the culture and traditions of Chicago include:

In addition to coffee beverages, Roastery visitors can enjoy food at Princi™, the renowned artisanal boutique bakery and cafe founded by Italian baker Rocco Princi. As the exclusive food purveyor at Starbucks Reserve locations, Princi offers on-site baking of fresh breads, cornetti and focaccia, pizza and salads, plus cakes and tarts. A full menu of items will be available on the second floor Princi bakery, while select items will also be available throughout the Roastery for customers looking to pair their coffee with a savory or sweet bite. 

Exclusive to the Chicago Roastery will be a bakery conveyor that has been designed by Starbucks to transport fresh baked goods from the Princi bakery on the second floor, to the Starbucks Reserve Coffee Bar on the main level.

In a nod to the city’s vibrant history, artwork from local Chicago artists that tell stories and encourage customers to explore can be found throughout the building’s five floors. Customers can also purchase limited-edition merchandise from Chicago-based visual artist Mac Blackout to take home with them. 

Creating a Positive Impact

To further show support for the city of Chicago, Starbucks recently announced an investment of $10 million into four established Community Development Financial Institutions (CDFI) to drive economic opportunity in the city. The investment, dispersed among Accion Chicago, Chicago Community Loan Fund, Local Initiative Support Corporation and IFF, is expected to generate more than 500 loans toward supporting Chicago’s small businesses, community development projects, and the economic vitality of the city’s underserved neighborhoods.

The Starbucks Reserve Roastery Chicago opens on November 15 at 9 a.m. For more information, visit&nbsp;<a href="https://www.starbucksreserve.com/en-us">www.StarbucksReserve.com </a>or follow us on Instagram: <a href="https://www.instagram.com/starbucksreserve/">https://www.instagram.com/starbucksreserve/</a>

SBX20191112-ChicagoRoasteryPR-Feature - Starbucks Stories

Starbucks Unveils Epic 35,000-Square-Foot Reserve Roastery in Chicago - Starbucks Stories

Starbucks Unveils Epic 35,000-Square-Foot Reserve Roastery in Chicago

Starbucks Reserve Roastery Chicago is the company’s sixth Reserve Roastery, joining locations in Seattle, Shanghai, Milan, New York and Tokyo.

https://stories.starbucks.com/uploads/2019/11/SBX20191112-ChicagoRoasteryPR-Feature.jpg

https://stories.starbucks.com/press/2019/starbucks-unveils-epic-35000-square-foot-reserve-roastery-in-chicago/

https://stories.starbucks.com/uploads/2019/11/SBX20191112-ChicagoRoasteryPR-Feature-1024x498.jpg

Q4 Comparable Store Sales Up 5% Globally, Led by 6% Comp Growth in the U.S. and 5% Comp Growth in China

Global Net Store Growth of 7% Versus Prior Year, Led by 17% Net Store Growth in China

GAAP EPS of $0.67; Non-GAAP EPS of $0.70, Up 13% Year-Over-Year

Active Starbucks® Rewards Membership in the U.S. Up 15% Year-Over-Year to 17.6 Million

Returned $12 Billion to Shareholders in Fiscal 2019; Announces Quarterly Dividend Increase of 14% to $0.41 Per Share

Introduces Fiscal 2020 Outlook Reaffirming Long-term Operating Growth Model

SEATTLE — Starbucks Corporation (NASDAQ: SBUX) today reported financial results for its 13-week fiscal fourth quarter and 52-week fiscal year ended September&nbsp;29, 2019. GAAP results in fiscal 2019 and fiscal 2018 include items which are excluded from non-GAAP results. Please refer to the reconciliation of GAAP measures to non-GAAP measures at the end of this release for more information.

“I’m very pleased with our strong finish to fiscal 2019, as we sustained positive momentum across each of our business segments,” said Kevin Johnson, president and ceo.&nbsp;“Our U.S. business delivered 6% comparable store sales growth in the fourth quarter, while China grew comparable store sales by 5% and total transactions by 13%.&nbsp;Our strong performance throughout fiscal 2019 gives us confidence in a robust operating outlook for fiscal 2020.”

“We are making meaningful progress against our strategic priorities while streamlining the company, bringing more focus and discipline to everything we do. The investments we are making for the long term---in our partners, our stores, beverage innovation and digital---are collectively delivering an elevated Starbucks Experience, as evidenced by all-time-high customer connection scores in the fourth quarter.&nbsp;This long-term focus is instrumental to how we are building an enduring company,” concluded Johnson.

Q4 Fiscal 2019 Highlights

PDF: <a href="https://stories.starbucks.com/uploads/2019/10/Starbucks-FY19-Q4-Earnings-Release.pdf">Detailed financial data</a>

Full Year Fiscal 2019 Highlights

Fiscal 2019 Re-segmentation

In the fourth quarter of fiscal 2019, the company realigned its operating segment reporting structure to better reflect the cumulative effect of its streamlining efforts. Specifically, the previous China/Asia Pacific ("CAP") segment and Europe, Middle East, and Africa ("EMEA") segment have been combined into one International segment. The company will continue to provide supplemental information on its two lead growth markets, the U.S. and China, in its quarterly earnings news releases in accordance with its "Growth at Scale" agenda.

Concurrently, results of Siren Retail, a non-reportable operating segment consisting of Starbucks ReserveTM Roastery &amp; Tasting Rooms, Starbucks Reserve brand and Princi operations, which was previously included within Corporate and Other, is now reported within the Americas and International segments based on the geographical location of the operations.

Further, to better support the review of its results, the company changed the classification of certain costs. The most significant change was the reclassification of company-operated store occupancy costs from cost of sales to store operating expenses. The company also made certain other immaterial changes. These reclassifications have been retrospectively applied.

There was no impact to consolidated net revenues, consolidated operating income, or net earnings per share as a result of these changes.

Concurrent with the change in reportable segments and reclassification of certain operating expenses noted above, the company revised its prior period financial information to be consistent with the current period presentation.

Restated GAAP and non-GAAP quarterly financial information for FY18 and FY19 (through fiscal Q3) can be found on the Supplemental Financial Data page of our Investor Relations website (<a href="http://investor.starbucks.com">http://investor.starbucks.com</a>).

SBX20191030 Earnings Q4FY19 Featured Image - Starbucks Stories

Starbucks Reports Q4 and Full Year Fiscal 2019 Results - Starbucks Stories

Starbucks Reports Q4 and Full Year Fiscal 2019 Results

“I’m very pleased with our strong finish to fiscal 2019, as we sustained positive momentum across each of our business segments,” said Kevin Johnson, president and ceo.

https://stories.starbucks.com/uploads/2019/10/SBX20191030-Earnings-Q4FY19-Featured-Image.jpg

https://stories.starbucks.com/press/2019/starbucks-reports-q4-and-full-year-fiscal-2019-results/

https://stories.starbucks.com/uploads/2019/10/SBX20191030-Earnings-Q4FY19-Featured-Image-1024x498.jpg

The investment in community lenders Accion Chicago, Chicago Community Loan Fund, IFF and Local Initiatives Support Corporation will finance more than 500 loans focused on supporting Chicagoland entrepreneurs in underserved communities

CHICAGO – Today, Starbucks Coffee Company announced its plans to invest $10 million in four community lenders to drive economic opportunity in Chicago. Starbucks investment is expected to help finance more than 500 loans to foster growth in small business, support community development projects and create more jobs in Chicago’s underserved communities.

“We believe the pursuit of profit is not in conflict with the pursuit of doing good,” said Starbucks ceo Kevin Johnson. “We know that our business performs at its best when the communities we serve are thriving. This sustained investment will provide borrowers who often face barriers with access to capital and mentorship to grow their business and create more jobs in Chicago.”

“I applaud Starbucks for their commitment of corporate citizenship and efforts to strengthen the communities in which they serve,” said Mayor Lori E. Lightfoot. “Chicago’s own relationship with Starbucks stretches over three decades, and we are incredibly excited to continue that partnership well into the future, through the 200 new jobs created in the beautiful new Reserve Roastery, as well as across our neighborhoods that aligns to our new INVEST South/West initiative, as we work together to drive investment and access to opportunity for every one of our city’s residents and families.”

Investing in Chicago: How $10M Starbucks loan helps underserved areas

starbucks-blocks/featured-content

The $10 million investment from Starbucks is planned to be dispersed among Accion Chicago, Chicago Community Loan Fund (CCLF), Local Initiatives Support Corporation (LISC) and IFF — four established Community Development Financial Institutions (CDFI) that drive economic opportunity in the city’s neighborhoods, especially within those with little access to the flexible, affordable capital that entrepreneurs need. In addition to lending, the organizations will provide borrowers with mentoring and technical assistance to ensure the success of their projects. 

“Our communities are filled with talent and entrepreneurial spirit,” said Meghan Harte, executive director of LISC Chicago, which has invested more than $970M in grants, loans and equity throughout Chicago. “What they often lack is access to the right kind of capital so that entrepreneurs can launch, build and grow. With this investment, Starbucks is supporting a broadly shared prosperity that will deliver clear benefits to residents, while making our neighborhoods safer and stronger.”

With more than 150+ combined years of experience providing capital and financial guidance, these CDFIs have the financial expertise and local knowledge of Chicago to support meaningful, sustainable impact. Areas of focus for loan disbursement will include small businesses, nonprofit organizations and commercial real estate ventures.

“OFN commends Starbucks for this investment in small business and job creation for the Chicago communities that need it most,” said Amir Kirkwood, chief lending and investment officer for Opportunity Finance Network® (OFN). “This welcome investment will be managed by four CDFIs who are OFN members, all expert in providing much-needed fair and responsible lending to small businesses to create economic opportunity where it really counts.”

“The Chicago Community Loan Fund has been working strategically to create more commercial retail in low-income neighborhoods for a number of years,” stated Bob Tucker, Chief Operating Officer of CCLF. “With this influx of capital from Starbucks, CCLF will leverage additional funding to help address Chicago’s loss of population in these communities and create not only access to quality goods and services, but needed jobs for local residents.”

This investment follows Starbucks <a href="https://stories.starbucks.com/stories/2011/create-jobs-for-usa-program-launches-in-u-s-starbucks-stores-and-online/">Create Jobs for USA</a> initiative in partnership with the OFN in 2011. The program was dedicated to creating and sustaining jobs in underserved communities throughout the U.S. bolstered by a $5 million philanthropic contribution from the Starbucks Foundation. In three years, it raised more than $15 million in donations, which participating CDFIs turned into $105 million in financing for businesses to create or retain more than 5,000 jobs.

“Accion provides the capital, coaching and connections that neighborhood entrepreneurs need to create jobs and wealth in underserved communities. In Chicago, entrepreneurs of color and women entrepreneurs need services that traditional financial institutions often can’t provide,” said Brad McConnell, CEO of Accion Chicago. “That’s what we do, and that’s why partnerships with thoughtful organizations like Starbucks are so crucial.”

“IFF is thrilled that a partner like Starbucks is seeing the communities of Chicago as wellsprings of opportunity,” said Matthew Roth, President Core Business Solutions at IFF. "By making an investment — one that expects to be repaid — Starbucks is betting that our communities can transform their dreams and aspirations into financial and social return.”

Press Releases

Starbucks Reports Q1 Fiscal 2020 Results

Starbucks Commits to a Resource-Positive Future

Starbucks Expands Commitment in Underserved Communities Across the U.S.

Starbucks Eliminates Plastic Straws in Japan Beginning January 2020

Career Opportunities Expand in Malaysia with Opening of Starbucks Signing Store

TATA Starbucks Achieves 100% Pay Equity

Starbucks Unveils Epic 35,000-Square-Foot Reserve Roastery in Chicago

Starbucks Reports Q4 and Full Year Fiscal 2019 Results

Starbucks invests $10 million in small business in Chicago

Starbucks Launches Bar Mixato in Starbucks Reserve Roastery Shanghai

Starbucks Delivers comes to five new U.S. markets

Starbucks Opens First Store in Grand Turk