Updated 10/18/2023 at 1:25 p.m. PST

core/paragraph

On October 18, Starbucks filed a complaint in the United States District Court for the Southern District of Iowa in Davenport, Iowa.

core/heading

Today, Starbucks filed a complaint in the United States District Court for the Southern District of Iowa in Davenport, Iowa.

As the violence against the innocent in the region continues, some people are mistakenly tying these remarks to us, because Workers United and its affiliates and members continue to use our name, logo and intellectual property. &nbsp;

The actions taken by the union have nothing to do with its representation of the minority of partners who voted for them to bargain on their behalf. In fact, their continued statements have led to Starbucks partners, including some they represent, being threatened and subjected to graphic messages.

Such reckless and reprehensible behavior must be addressed through the lens of our partners' safety and public clarity of Starbucks official position, which condemns the violence in the region. This position is apart from our continued commitment to good faith bargaining that we have insisted through hundreds of requests and unfair labor practice filings.

Workers United President Lynne Fox rejected our request to take steps to ensure clarity and protect our partners. So, today’s action is a necessary step in defense of our partners and our company.

This action will not impede our unequivocal commitment to bargain in good faith.

core/separator

Updated 10/17/2023 at 12:30 p.m. PST

Partner Message from Sara Kelly: Affirming Starbucks Position and Addressing Statements from Workers United&nbsp;

I hope each of you are finding ways to take care of yourselves and your loved ones in this heavy time. In addition to the heartache we are all feeling during this moment, Iike many of you, I am also deeply troubled by the spread of misinformation and inflammatory headlines stemming from images used and statements made last week by Workers United.&nbsp;&nbsp;

Shortly after October 7, Workers United posted a statement with an image of a bulldozer tearing down a part of the Israel and Gaza border, reflecting their support for violence perpetrated by Hamas. Unfortunately, as violence against the innocent in the region continues to escalate, some people are mistakenly tying these remarks to us, because Workers United and its affiliates and members continue to use our name, logo and intellectual property. Starbucks unequivocally condemns acts of terrorism, hate and violence, and we strongly disagree with the views expressed by Workers United, including its local affiliates, union organizers and those who identify as members of “Starbucks Workers United” – none of these groups speak for Starbucks Coffee Company and do not represent our company’s views, positions, or beliefs. Their words and actions belong to them, and them alone.&nbsp;

The ongoing confusion from this misinformation has sadly led directly to incidents where angry, hurt customers are confronting partners in our stores and sending graphic and violent messages to partners in our Customer Contact Center (CCC). Our retail leaders and support teams are prioritizing partner care and safety, working to ensure every store and the CCC feels supported in de-escalating these situations.&nbsp;

It is in the best interest and safety of our partners and customers for Workers United to disengage from the dialogue and from misrepresenting Starbucks. Workers United's actions risk putting partners from all stores, including both non-union and unionized stores, in harm’s way. On Friday, we contacted Workers United demanding they 1) immediately stop using our company name, logo and intellectual property, and 2) issue an immediate correction. This morning, unfortunately, they rejected that request. As a result, Starbucks will file litigation against the union in federal court, and we intend to pursue all legal options in defense of our partners and our company.&nbsp;

We will be in touch as we have more updates. Thank you for continuing to support one another, and for the work you do each day to create environments where everyone is welcome and feels a sense of belonging. Our actions have always been — and will always be — driven through the lens of humanity with our partners at the core.&nbsp;

Your partner,&nbsp; Sara&nbsp;&nbsp;

Originally published on&nbsp;<a href="https://one.starbucks.com/get-the-facts/workers-united-does-not-speak-for-starbucks/">one.starbucks.com</a>&nbsp;on October 11, 2023

Starbucks wants to again express our deepest sympathy for those who have been killed, wounded, displaced and impacted following the heinous and unacceptable acts of terror, escalating violence and hate against the innocent in Israel and Gaza this week. Furthermore, we are deeply troubled by the spread of misinformation,&nbsp;<a href="https://nypost.com/2023/10/12/starbucks-workers-union-voices-solidarity-with-palestine/">inaccurate headlines</a>&nbsp;and third-party social media posts stemming from statements made by Workers United.

To be clear: We unequivocally condemn these acts of terrorism, hate and violence, and disagree with the statements and views expressed by Workers United and its members. Workers United’s words and actions belong to them, and them alone.

Workers United, its local affiliates, union organizers and those who identify as members of “Starbucks Workers United” do not speak for Starbucks Coffee Company and do not represent the company’s views, positions or beliefs.&nbsp;

There is no legal entity known as “Starbucks Workers United.” Rather, it is a subset of partners that are represented by Workers United, an affiliate of the Service Employees International Union (SEIU) with more than two million members working across a range of industries in the U.S. and Canada.&nbsp;

Starbucks partners throughout the globe are rooted&nbsp;in&nbsp;our&nbsp;mission to nurture the&nbsp;limitless possibilities of human connection.&nbsp;We have been on a journey to create environments where everyone is welcome and feels a sense of belonging. Our actions have always been —&nbsp;and will always be&nbsp;— driven through the lens of humanity.&nbsp;

We encourage you to reach out directly to Workers United International President Lynne Fox and SEIU International President Mary Kay Henry to share your concerns.

As Laxman Narasimhan, Starbucks ceo, shared with partners earlier this week:

“In times like these, it is essential that we remember what makes us Starbucks partners, and that we lean on our shared value of belonging.&nbsp;Let us remember that our strength lies in our ability to support one another with empathy and understanding, irrespective of our backgrounds and experiences. Together, we can continue to cultivate a safe and welcoming workplace where everyone feels heard, valued and included.” — Laxman Narasimhan, ceo

Unequivocal condemnation for acts of terror shared directly with partners and customers:

“As a leadership team, we want to again express our deepest sympathy for those who have been killed, wounded, displaced and impacted following the heinous acts of terror, escalating violence and hate against the innocent in Israel and Gaza this week. Starbucks unequivocally condemns acts of hate, terrorism and violence.” — Sara Kelly, evp and chief partner officer

Workers United, its local affiliates, union organizers and those who identify as members of “Starbucks Workers United” do not speak for Starbucks Coffee Company and do not represent the company’s views, positions or beliefs. 

Starbucks condemns acts of terror and escalating violence, strongly disagrees with statements made by Workers United

Stories to inspire and nurture the human spirit

Starbucks Stories

https://stories.starbucks.com/uploads/2019/01/Photo_TBD-320x411_1-1.jpg

Starbucks Corporation

https://stories.starbucks.com/uploads/2020/11/SBX11022020-KJ-Ltr-Featured-Image.jpg

https://stories.starbucks.com/press/2023/starbucks-condemns-acts-of-terror-strongly-disagrees-with-statements-made-by-workers-united/

twitter:card

twitter:description

https://stories.starbucks.com/uploads/2020/11/SBX11022020-KJ-Ltr-Featured-Image-1024x498.jpg

twitter:image

twitter:title

Today, Sara Kelly, Starbucks evp and chief partner officer, shared the following note with all global Starbucks partners.&nbsp;&nbsp;

 As a leadership team, we want to again express our deepest sympathy for those who have been killed, wounded, displaced and impacted following the heinous acts of terror, escalating violence and hate against the innocent in Israel and Gaza this week.&nbsp;Starbucks unequivocally condemns acts of hate, terrorism and violence. 

As Laxman Narasimhan, Starbucks ceo, shared with partners earlier this week: &nbsp;

“In times like these, it is essential that we remember what makes us Starbucks partners, and that we lean on our shared value of belonging. Let us remember that our strength lies in our ability to support one another with empathy and understanding, irrespective of our backgrounds and experiences. Together, we can continue to cultivate a safe and welcoming workplace where everyone feels heard, valued, and included.”&nbsp;

We know partners may need additional support or have questions. Here are a few things to know: &nbsp;

core/list

 Please keep one another in your thoughts. &nbsp;

Your partner,&nbsp;&nbsp; Sara&nbsp;

Today, Sara Kelly, Starbucks evp and chief partner officer, shared the following note with all global Starbucks partners.

Message from Sara: Supporting partners during the ongoing Israel-Gaza attacks 

https://stories.starbucks.com/uploads/2019/09/Social-Board-Logo.jpg

https://stories.starbucks.com/press/2023/message-from-sara-supporting-partners-during-the-ongoing-israel-gaza-attacks/

https://stories.starbucks.com/uploads/2019/09/Social-Board-Logo-1024x613.jpg

Today we proudly opened our China Coffee Innovation Park (CIP), located in the city of Kunshan, about an hour from Shanghai. The opening of this remarkable facility - a first for us globally - reinforces our long-term commitment to investing in our growth in China as well as our strategy to become a truly global company.

As I reflect on the day with our China partners and leadership team, I want to share with you a few highlights to help give you a real sense of the experience we’re building here:&nbsp;

Today, we have over 6,500 stores across China and counting, and yet the average person in China drinks around 12 cups of coffee a year, compared to about 200 in Japan or 380 in the US – presenting clear runway for a growing coffee drinking culture in one of the world’s largest consumer markets.

The China coffee culture is clearly in the early chapters of its story. This is why each element of our CIP is designed to showcase our coffee heritage, unlock efficiencies, reduce waste, and strengthen and scale our technology to further elevate our customer and partner experience and differentiate us in the market. Our investment in the CIP will support our growth, as we expand from over 6,500 stores in the China market today, to 9,000 by 2025.&nbsp; This will be complemented by 4,000 “We Proudly Serve” Starbucks Coffee Foodservice sites.

Today is a reminder of our new mission at Starbucks and who we are when we are at our best. It is our partner promise to help bridge to a better future; for our customers, we promise to uplift the everyday; for our farmers, we promise to ensure the future of coffee for all; for our community, we promise to contribute positively; for our environment, we promise to give more than we take; in doing all these things, for our shareholders we generate long-term returns. Our China Coffee Innovation Park is an excellent example of the intersection of Starbucks partners living these promises, and our limitless possibilities, globally.&nbsp;

Thank you to every partner involved in the creation of our new CIP – from ideation and inception to the behind-the-scenes technology development, facility construction, and day-to-day operations of the facility.&nbsp;We are eager for CIP to inspire new partners and customers to engage with our brand as we work towards a greener future together.&nbsp;

Laxman’s Letter to Partners: Our China Coffee Innovation Park exemplifies what we can achieve globally - Starbucks Stories

Laxman’s Letter to Partners: Our China Coffee Innovation Park exemplifies what we can achieve globally

https://stories.starbucks.com/uploads/2019/01/Starbucks_Logo_Hi-res.jpg

https://stories.starbucks.com/press/2023/laxmans-china-coffee-innovation-park/

Starbucks sets new benchmark in sustainability for China’s specialty coffee industry and completes vertical integration in China at scale ‘from bean-to-cup’ – a first for the company globally

Company’s largest international investment in a coffee manufacturing and distribution center at RMB1.5 billion (~US$220 million)

Kunshan, China - September 19, 2023 – Starbucks today announced the eagerly anticipated opening of its China Coffee Innovation Park (CIP), fulfilling its scaled vertical integration ‘from bean-to-cup’ across one market – a first for the company globally. Since the CIP’s initial announcement in March 2020, Starbucks has made two additional rounds of investments, making it the largest investment in any Starbucks coffee manufacturing and distribution center outside the United States at RMB1.5 billion (~US$220 million). The CIP holds the distinction of being designed to be Starbucks most energy efficient and sustainable coffee manufacturing and distribution center in the world.

“As one of the largest consumer markets in the world, China presents tremendous opportunities for Starbucks. The Coffee Innovation Park highlights Starbucks foresight in elevating the supply chain through digitalization and advancing our sustainability agenda, enhancing our unique competitive advantage as we accelerate our global growth,” said Laxman Narasimhan, ceo of Starbucks Coffee Company. “I couldn’t be prouder of the China team’s visionary thinking. As Starbucks largest and fastest-growing international market, we will continue to deepen our investment and reinforce our unwavering long-term commitment to the China market.”

“The Coffee Innovation Park holds important significance for Starbucks in China and globally. It not only showcases Starbucks unrivalled coffee leadership, fulfilling our scaled vertical integration in China ‘from bean-to-cup’, but also sets a new benchmark for sustainability in China’s coffee industry. Its immersive experience center further elevates China’s specialty coffee industry with a multi-sensory showcase of the coffee journey. The CIP is yet another testament that Starbucks purpose and commitment to China go far beyond a cup of coffee,” said Belinda Wong, chairwoman and ceo of Starbucks China.

Located in the city of Kunshan, an hour from Shanghai, the 80,000m2 CIP features a roasting plant deploying Starbucks most energy efficient technology, a state-of-the-art integrated distribution center (IDC), and an immersive experience center. It imports high quality Arabica green beans for roasting, packaging, storage, and distribution, while showcasing the ‘bean-to-cup’ coffee journey to visitors and providing coffee related training - all in one location.

Elevating Starbucks Coffee Expertise and Leadership

With capacity to supply all Starbucks coffee locations in China, including as the company continues to grow, the CIP will use advanced eco-friendly technologies to blend and roast high quality Arabica green beans sourced from more than 30 countries around the world, including China.

It will power up Starbucks speed and agility in product innovation, enabling the company to produce quality coffee tailored for China. Starbucks China has cultivated a team of 20 local roasters, including the only female Master Roaster for Starbucks globally. Carefully selected from among 60,000 Starbucks China partners, every roaster in the CIP has undergone 600 hours of intensive training in the United States and China. Through cultivating local coffee roasting talent, leveraging Starbucks more than 50 years of global roasting expertise combined with local insights, the CIP will be able to develop a variety of unique blends and roast profiles in future that are created to meet the evolving tastes of Chinese customers.&nbsp;

Freshly roasted coffee will be delivered to Starbucks stores market wide from the IDC, which serves as the center of Starbucks China’s distribution network, directly supplying thousands of Starbucks stores in the region. As Starbucks most highly automated distribution center globally, the IDC uses advanced automation technologies to handle over 90 percent of volume. Also noteworthy is its 34-meter high fully automated storage and retrieval system, which makes the IDC six times more space-efficient compared to a conventional Starbucks warehouse.

Setting New Benchmark for Sustainability

The CIP pushes the envelope in sustainability as the only coffee manufacturing and distribution center in China designed and built based LEED Platinum and China Green Building Three Star1, leading sustainability standards for carbon emissions, energy and water use and waste. It features Starbucks most energy efficient roasting technology globally, which achieves significant reductions in energy consumption and carbon emissions compared to other roasting plants in Starbucks global network.

Sustainability is embedded across all aspects of the CIP’s design, construction, roasting, and operations:

Building a Leading Specialty Coffee Industry

The CIP enables Starbucks China &nbsp;to be the first market in the company’s global network to complete a fully scaled vertical integration ‘from bean-to-cup’, as well as the first coffee retailer in China to do so2 with:

Showcasing the Miraculous Journey of Coffee

Transcending traditional notions of a manufacturing site, the CIP features an immersive Experience Center that provides a creative and unique interpretation of industrial tourism with an authentic, vivid showcase of the ‘bean-to-cup’ coffee journey. Through the Experience Center, Starbucks brings to life the miraculous power of a small coffee bean, for more people to experience the romance and artistry of coffee craft, learn about the many hands working together to ensure a sustainable future for coffee, and be inspired to do their part to support planet-positive industries and lead eco-friendlier lifestyles.

Comprising of 12 touchpoints, visitors are transported across the world virtually to experience the sights, sounds and smells of faraway coffee origins from China’s Yunnan province to the farms in Costa Rica. They will witness roasting in-person and up close as they learn about the latest innovations and sustainability practices at different parts of the coffee value chain. For the most loyal fans, select Starbucks Rewards Gold members will be able to immerse themselves in this wondrous experience in the near future.

Starbucks has been contributing to building a leading specialty coffee industry in China since entering the Chinese mainland market in 1999. It has been operating a Farmer Support Center in Yunnan since 2012, to provide open‐source agronomy resources to local coffee farmers. Earlier this month, it established the Starbucks China Innovation and Tech Center, focused on incubating human-centric digital retail innovations for the China market, where a new Starbucks store opens every nine hours. Starbucks currently has a market footprint of more than 6,500 stores across more than 250 Chinese cities. It continues to ramp up its commitment in China as it strives towards its ambition to operate 9,000 stores across 300 Chinese cities by 2025 and invest over US $450 million.&nbsp; This will be complemented by 4,000 “We Proudly Serve” Starbucks Coffee Foodservice sites.

Since 1971, Starbucks Coffee Company has been committed to ethically sourcing and roasting high-quality arabica coffee. Today, with more than 36,000 stores worldwide, the company is the premier roaster and retailer of specialty coffee in the world. Through our unwavering commitment to excellence and our guiding principles, we bring the unique Starbucks Experience to life for every customer through every cup. To share in the experience, please visit us in our stores or online at <a href="https://www.stories.starbucks.com/">https://stories.starbucks.com</a>&nbsp;or&nbsp;<a href="https://www.starbucks.com/">www.starbucks.com</a>.&nbsp;

Forward-Looking Statements

Certain statements contained herein are “forward-looking” statements within the meaning of applicable securities laws and regulations. Generally, these statements can be identified by the use of words such as “aim,” “anticipate,” “believe,” “continue,” “could,” “estimate,” “expect,” “feel,” “forecast,” “intend,” “may,” “outlook,” “plan,” “potential,” “predict,” “project,” “seek,” “should,” “will,” “would,” and similar expressions intended to identify forward-looking statements, although not all forward-looking statements contain these identifying words. By their nature, forward-looking statements involve risks, uncertainties, and other factors (many beyond our control) that could cause our actual results to differ materially from our historical experience or from our current expectations or projections. Our forward-looking statements, and the risks and uncertainties related thereto, include, but are not limited to, those described under the “Risk Factors” and “Management's Discussion and Analysis of Financial Condition and Results of Operations” sections of the company’s most recently filed periodic reports on Form 10-K and Form 10-Q and subsequent filings with the SEC, as well as:

A forward-looking statement is neither a prediction nor a guarantee of future events or circumstances, and those future events or circumstances may not occur. You should not place undue reliance on the forward-looking statements, which speak only as of the date of this report. We are under no obligation to update or alter any forward-looking statements, whether as a result of new information, future events or otherwise.

1 Derived based on publicly available information.

2 Derived based on publicly available information.

Starbucks China Coffee Innovation Park: Now Roasting - Starbucks Stories

Starbucks China Coffee Innovation Park: Now Roasting

Starbucks today announced the eagerly anticipated opening of its China Coffee Innovation Park (CIP), fulfilling its scaled vertical integration ‘from bean-to-cup’ across one market – a first for the company globally.

https://stories.starbucks.com/uploads/2023/09/China-Innovation-Park.jpg

https://stories.starbucks.com/press/2023/starbucks-china-coffee-innovation-park/

Starbucks Coffee Company today announced the promotion of Molly Liu to executive vice president and co-chief executive officer of Starbucks China, effective October 2, 2023. Liu has served as Starbucks China’s chief operating officer since 2021, and previously served as the company’s vice president of Digital Ventures. 

“Molly is a strong leader who has been instrumental in elevating the Starbucks Experience for our Chinese customers and driving industry-leading innovation for our China business,” said Laxman Narasimhan, chief executive officer of Starbucks. “There remains tremendous opportunity for Starbucks in China, and I’m confident that together, Belinda and Molly, will lead Starbucks through our next chapter, while living our Mission and Values.”&nbsp;

Since joining the company in 2012, Liu has held many leadership roles. As head of the Digital Ventures organization, she set the foundation for the company’s digital flywheel in the market, most notably with the launch of “Starbucks Delivers” and “Starbucks Now” digital ordering services, which grew to contribute 48 percent of China sales in Q3 FY23. In addition, she established the company’s Starbucks Rewards program and turned it into a leading loyalty program with more than 20 million active members. Recently as coo, she oversaw the company’s accelerated expansion to more store locations, while invigorating coffee beverage innovation with the successful launch of new platforms. &nbsp;

“It’s an honor to lead Starbucks China in this moment as we strengthen our focus on the experiences we create for our partners (employee) and customers,” said Liu. “Belinda and I have worked together for over a decade and I’m excited to be partnering with her in this role as we continue to deepen the moments of human connection with our Chinese customers.”

Belinda Wong will continue to serve as chairwoman and ceo of Starbucks China, as the company aims to operate 9,000 stores across 300 cities by 2025 that will create more than 10,000 additional jobs annually. A 24-year partner, Wong’s strategic vision, entrepreneurial drive, and deep love for the company and its people has resulted in the company’s unprecedented growth since leading the market in 2011.

Since 1971, Starbucks Coffee Company has been committed to ethically sourcing and roasting high-quality arabica coffee. Today, with more than 36,000 stores worldwide, the company is the premier roaster and retailer of specialty coffee in the world. Through our unwavering commitment to excellence and our guiding principles, we bring the unique Starbucks Experience to life for every customer through every cup. To share in the experience, please visit us in our stores or online at <a href="https://stories.starbucks.com/">https://stories.starbucks.com</a> or <a href="https://www.starbucks.com/" target="_blank" rel="noreferrer noopener">www.starbucks.com</a>. &nbsp;

Starbucks Coffee Company today announced the promotion of Molly Liu to executive vice president and co-chief executive officer of Starbucks China, effective October 2, 2023.

Starbucks Promotes Molly Liu to co-ceo of Starbucks China - Starbucks Stories

Starbucks Promotes Molly Liu to co-ceo of Starbucks China

https://stories.starbucks.com/uploads/2023/09/Starbucks-1440x700-1.jpg

https://stories.starbucks.com/press/2023/starbucks-promotes-molly-liu-to-co-ceo-of-starbucks-china/

https://stories.starbucks.com/uploads/2023/09/Starbucks-1440x700-1-1024x498.jpg

Some of you may have heard on Wednesday about the U.S. District Court for the Southern District of Texas decision on the legality of DACA (Deferred Action for Childhood Arrivals) program. While current DACA recipients can maintain their status at this time, we know that yesterday’s news only intensified uncertainty for nearly 600,000 DACA recipients in our nation. And we know that this group includes our own partners.&nbsp;&nbsp;

At Starbucks we strive to create a culture of warmth and belonging, where everyone is welcome. That’s why we have <a href="https://stories.starbucks.com/press/2022/letter-to-starbucks-partners-our-support-and-advocacy-for-dreamers/">long advocated</a> for Congress to reach a bi-partisan solution and legal path to citizenship for all DACA recipients and Dreamers. And in the interim we will continue to offer benefits and support for our partners who are DACA recipients. This includes reimbursement for the biennial fee required to stay in the DACA program and providing access to a free and confidential Immigration Advisor Program.&nbsp;

Please know this: we will continue to stand with the hundreds of thousands of DACA recipients and Dreamers impacted by the ruling, including those we are proud to call Starbucks partners. They are contributing to their community and to the economy – this is their home.&nbsp;

AJ Jones II, executive vice president and chief communications officer, Public Affairs

At Starbucks we strive to create a culture of warmth and belonging, where everyone is welcome.

Message to U.S. Partners: Supporting Dreamers Today and Always

Message to Starbucks Partners: Supporting Dreamers Today and Always

https://stories.starbucks.com/press/2023/message-to-starbucks-partners-supporting-dreamers-today-and-always/

Howard Schultz&nbsp;to retire as director; Starbucks honors Schultz as lifelong Chairman Emeritus, forever inspired by his passion, heart, spirit, and commitment to the power of human connection

Elects Wei Zhang to join Board of Directors, bringing more than 20 years of experience in global operations, consumer technology and corporate business development

SEATTLE – Starbucks Coffee Company (NASDAQ: SBUX) today&nbsp;announced Howard Schultz, the company’s modern-day founder and chairman emeritus, will step down from the Board of Directors effective today as part of a planned transition.&nbsp;Schultz previously stepped down as chief executive officer in March of this year.&nbsp;

"As I reflect on my 41 years with the company, a foundation of love and creative, passionate customer experience has been built by over five million partners (employees) around the world who have worked in the company," said Schultz. "My gratitude to them and the millions of stakeholders and customers that have helped Starbucks endure is beyond measure. I am enormously blessed to have experienced this journey from the ground floor at the company these many years.&nbsp; I look forward to supporting this next generation of leaders to steward Starbucks into the future as a customer, supporter and advocate in my role as chairman emeritus."

Schultz, who has long encouraged Starbucks partners to "dream big and then dream bigger," transformed Starbucks from a small company selling only whole beans to the renowned third place that it is today with more than 36,000 stores in 86 markets around the world. Starbucks went public on June 26, 1992. Since then, the stock price has increased on a split adjusted basis to $96.24 today, as of September 12, 2023, representing an increase of approximately 36,000 percent or, including dividends, a total return of approximately 41,000 percent on the investment compared to an approximately 1,000 percent total return for the S&amp;P 500 over the same period.

Along the way, Schultz focused on creating opportunities for partners such as he never had growing up in the housing projects of Brooklyn, New York. Under his leadership, Starbucks became one of the first employers to offer&nbsp;company stock ownership and&nbsp;health care&nbsp;for full and part-time employees, pathways to higher education by providing upfront tuition coverage through the Starbucks College Achievement Plan, family expansion benefits, and more.

Schultz, who built Starbucks into a company that has served as a launching pad for millions, will now turn his attention with his wife Sheri to focus on a range of philanthropic and entrepreneurial investments to&nbsp;create greater opportunity, accessible to all. They are co-founders of the <a href="https://www.schultzfamilyfoundation.org/" target="_blank" rel="noreferrer noopener">Schultz Family Foundation</a> and <a href="https://www.emesproject.com/" target="_blank" rel="noreferrer noopener">emes project LLC</a>, two organizations working in partnership with employers, entrepreneurs, non-profits, and governments to seed innovations and scale solutions&nbsp;that are aimed at enabling everyone to access the full promise of America.

"Howard’s vision, courage and deep love and responsibility for partners and this company created a blueprint for us all in how to lead through the lens of humanity," said Mellody Hobson, independent Starbucks Board of Directors chair. "He put partners and shareholders above himself when he returned to Starbucks as ceo in 2022, working tirelessly. On behalf of the board, I offer my deepest thanks and appreciation to him as he steps down. Going forward, we will forever be inspired by his passion, heart, spirit, and commitment to the power of human connection, and we remain grateful for his support of our leaders and confidence in the company."

Starbucks also announced today the election of Wei Zhang to the company’s Board of Directors, effective October 1. Zhang most recently served as senior advisor to Alibaba Group, and formerly led Alibaba Pictures Group as president. Zhang joins Starbucks board as its eighth director, following the election of Beth Ford, CEO of Land O’Lakes Inc., earlier this year.&nbsp;&nbsp;

"Wei is recognized as an innovator and game changer, and we are thrilled to have her join us. Her deep experience, perspective and commitment to corporate business development will help guide us as we continue to grow as a global company," said Hobson. "Her addition to the board, combined with Laxman’s inspiring and strategic vision, proven operational effectiveness, and deep experience in both developed and developing markets, makes me confident that our best days are truly ahead of us."

Zhang spent more than a decade leading Alibaba Group’s international business and media strategy, most recently as senior advisor to Alibaba Group and president of Alibaba Pictures Group. In her earlier role as Alibaba Group’s SVP out of Beijing, she led teams and initiatives to grow the company’s corporate development, corporate strategy and social responsibility. Zhang has also served in similar leadership roles at News Corp China and CNBC China, where she led the company’s operations, strategy and business development. Zhang’s background also includes senior positions at Bain &amp; Company and General Electric.&nbsp;

Zhang currently serves on the board for Ralph Lauren Corporation. She is also a past board member of Los Angeles Sports &amp; Entertainment Commission, Amblin Partners and the Jack Ma Foundation, among others.&nbsp;

"The limitless growth mindset that guides Starbucks partners and business is impressive and has resonance," said Zhang. "I’ve been a Starbucks customer across the globe for decades. I’m honored to have the opportunity to work with the board and talented leadership team to contribute to the power, relevance and resilience of the Starbucks business and brand – creating significant value for all stakeholders."

Zhang earned her MBA from Harvard Business School and her bachelor’s degree from Seton Hill University.&nbsp;In 2019, she was recognized with one of the university’s highest honors, the Distinguished Alumni Leadership Award, presented annually to a Seton graduate for their industry contributions, professional achievements and service to their community. In 2020,&nbsp;Business Insider&nbsp;named her as one of the "100 People Transforming Business" and in 2019, she was recognized with an "Entertainment Game Changer Award" from Asia Society.&nbsp;&nbsp;

"I want to extend a warm welcome to Wei, who brings essential experience in global operations, consumer technology, entertainment and corporate business development to the Starbucks board,"&nbsp;said Laxman Narasimhan, chief executive officer of Starbucks. "I also offer my respect to Howard as he steps down from the board. As we go forward, Starbucks will continue our journey of investment in our people, our business and the communities we serve to deliver outsized returns to all our stakeholders."

Other members of the&nbsp;<a href="https://investor.starbucks.com/corporate-governance/board-of-directors/default.aspx" target="_blank" rel="noreferrer noopener">Starbucks Board of Directors</a>&nbsp;include: Mellody Hobson, Richard Allison, Andy Campion, Beth Ford, Jørgen Vig Knudstorp, Satya Nadella and Laxman Narasimhan.

&nbsp;About Starbucks&nbsp;

Since 1971, Starbucks Coffee Company has been committed to ethically sourcing and roasting high-quality arabica coffee. Today, with more than 36,000 stores worldwide, the company is the premier roaster and retailer of specialty coffee in the world. Through our unwavering commitment to excellence and our guiding principles, we bring the unique Starbucks Experience to life for every customer through every cup. To share in the experience, please visit us in our stores or online at <a href="https://www.stories.starbucks.com">https://stories.starbucks.com</a> or&nbsp;<a href="https://www.starbucks.com/" target="_blank" rel="noreferrer noopener">www.starbucks.com</a>.&nbsp;

Starbucks Announces Transitions to Its Board of Directors - Starbucks Stories

Starbucks Announces Transitions to Its Board of Directors

Howard Schultz to retire as director; Starbucks honors Schultz as lifelong Chairman Emeritus, forever inspired by his passion, heart, spirit, and commitment to the power of human connection Elects Wei Zhang to join Board of Directors, bringing more than 20 years of experience in global operations, consumer technology and corporate business development

https://stories.starbucks.com/press/2023/starbucks-announces-transitions-to-its-board-of-directors/

In response to the devastating earthquake in Morocco on September 8, The Starbucks Foundation and Alshaya Group have committed to a joint combined donation of $250,000 to support impacted communities and relief efforts.&nbsp;&nbsp;

Starbucks opened its first store in Morocco with Alshaya Group as its local licensee in 2011, and now has 18 stores and over 150 green apron partners (employees) across the country, with three stores in Marrakesh. Starbucks and Alshaya Group are now working together via operations teams to provide care, support and assistance to partners and their families, as well as the communities they serve.&nbsp;&nbsp;&nbsp;

The Starbucks Foundation and Alshaya Group’s donations will support organizations providing immediate relief and aid to communities, including:&nbsp;

“We are heartbroken by the widespread tragedy that has occurred in Morocco, and our thoughts are with those who have lost loved ones,” said Duncan Moir, president of Starbucks Europe, Middle East, and Africa. “It will be a long recovery, and we are dedicated to supporting our green apron partners and the communities we serve in Morocco, both through monetary contributions and hands-on assistance.”&nbsp;

“Our team in Morocco has already shown tremendous resilience and compassion in the face of this crisis,” said Mohammed Alshaya, Executive Chairman, Alshaya Group. “Through these donations and support, we hope we can relieve the devastating impact on communities.”&nbsp;

Customers wanting to contribute to World Central Kitchen’s efforts in Morocco can make a donation directly to WCK using the link below. &nbsp;

core/button

Starbucks partners who make a personal donation may be eligible for a <a href="https://www.starbucksbenefits.com/en-us/home/company-perks/partner-matching-gifts/" target="_blank" rel="noreferrer noopener">Giving Match</a> from Starbucks.&nbsp;

About The Starbucks Foundation

The Starbucks Foundation strengthens humanity by transforming lives across the world, with a focus on enabling community resiliency and prosperity and uplifting communities affected by&nbsp;disaster. Established in 1997, The Starbucks Foundation is a Section 501(c)(3) charitable organization under U.S. law.&nbsp;

Since 1971, Starbucks Coffee Company has been committed to ethically sourcing and roasting high-quality arabica coffee. Today, with more than 36,000 stores worldwide, the company is the premier roaster and retailer of specialty coffee in the world. Through our unwavering commitment to excellence and our guiding principles, we bring the unique Starbucks Experience to life for every customer through every cup. To share in the experience, please visit us in our stores or online at <a href="https://stories.starbucks.com/">stories.starbucks.com </a>or <a href="http://www.starbucks.com/" target="_blank" rel="noreferrer noopener">www.starbucks.com</a>.&nbsp;

Alshaya Group has partnered with Starbucks since 1999, and now operates more than 1,900 stores across 13 markets spanning from Northern Africa through the Middle East and Central Asia.&nbsp;

How Starbucks is helping Morocco earthquake relief efforts  - Starbucks Stories

How Starbucks is helping Morocco earthquake relief efforts 

Starbucks, in partnership with its local licensee Alshaya Group, has been serving communities in Morocco for over 10 years. In response to the devastating earthquake that hit Morocco on Sept. 8, The Starbucks Foundation and Alshaya Group will make an initial joint donation of $200,000 to support communities and relief efforts.

https://stories.starbucks.com/uploads/2019/01/SirenLogo.jpg

https://stories.starbucks.com/press/2023/how-starbucks-is-helping-morocco-earthquake-relief-efforts/

https://stories.starbucks.com/uploads/2019/01/SirenLogo-1024x674.jpg

At Starbucks, we remain committed to responsibly sourcing coffee, tea and cocoa. We take this commitment seriously because we know that our future is directly linked to the livelihoods of farmers, suppliers, their families, local communities and our planet. Our approach to sourcing cocoa responsibly is built on a foundation of traceability, responsible purchasing practices and a commitment to supporting sustainable livelihoods for cocoa producers and their families, including reducing – and collectively working towards eliminating – the risks of child labor and cocoa-driven deforestation.&nbsp;&nbsp;

Starbucks is a signatory member of the <a href="https://stories.starbucks.com/press/2023/starbucks-membership-of-the-cocoa-forests-initiative-and-the-collective-commitment-to-end-cocoa-related-deforestation/" target="_blank" rel="noreferrer noopener">Cocoa &amp; Forest Initiative’s (CFI) framework</a> to help end deforestation in Ivory Coast and a member of the International Cocoa Initiative (ICI) and the Swiss Platform for Sustainable Cocoa (SWISSCO) to evolve and strengthen our approach to responsibly-sourced cocoa. By engaging in these sector initiatives, we are committed to working with stakeholders to advance effective solutions and strengthen our contribution to the cocoa sector.&nbsp;

Human Rights and Deforestation&nbsp;&nbsp;&nbsp;&nbsp;

We continue to source <a href="https://www.rainforest-alliance.org/business/the-rainforest-alliance-certification-program-a-useful-tool-for-due-diligence/" target="_blank" rel="noreferrer noopener">Rainforest Alliance certified</a> cocoa and pay premiums that are distributed through the value chain, including to cocoa farmers who achieve Rainforest Alliance certification. The standard set forth by Rainforest Alliance supports our due diligence efforts, in line with our <a href="https://stories.starbucks.com/press/2020/global-human-rights-statement/" target="_blank" rel="noreferrer noopener">global human rights statement</a>, which reflects the UN Guiding Principles on Human Rights. And because certification is just one part of a holistic approach to building deforestation-free supply chains, we are also a signatory member of the <a href="https://stories.starbucks.com/press/2023/starbucks-membership-of-the-cocoa-forests-initiative-and-the-collective-commitment-to-end-cocoa-related-deforestation/" target="_blank" rel="noreferrer noopener">Cocoa &amp; Forest Initiative</a> (CFI) that aims to:&nbsp;&nbsp;

In addition, Starbucks is building a more robust approach to human rights and deforestation – beginning with the review of our current human rights and deforestation policies over the next year, as well as deployment of a human and environmental rights saliency assessment.&nbsp;

Supporting Farmers and Their Families&nbsp;&nbsp;

Starbucks is committed to pursuing sustainable livelihoods for cocoa producers and their families. We pay a sustainability premium per metric ton of cocoa sourced to implement activities with cocoa producers, cooperatives and communities. Starbucks actively engages with its cocoa suppliers to collectively address the root causes of poverty through a smart mix of agronomic, environmental, social and capacity building interventions. As a member of the ISCO Working Group on Child Labor we are working with likeminded companies to eliminate all forms of child labor in line with UN targets. &nbsp;

Traceability&nbsp;&nbsp;

We aspire to advance traceability in our supply chain and report progress in our 2024 Global Environmental Social Impact Report and our 2024 Cocoa &amp; Forests Initiative (CFI) progress report. Through our Cocoa &amp; Forests Initiative <a href="https://stories.starbucks.com/uploads/2023/08/CFI-Ending-Cocoa-Deforestation-Aug-2023-Update.pdf" target="_blank" rel="noreferrer noopener">action plan</a> we are committed to increasing our traceability through farm mapping within our direct supply chain and implementing traceability tools to increase transparency from first point of purchase by 2025.&nbsp;

Starbucks also participated in the 2023 Chocolate Scorecard, which aims to hold organizations accountable and provide more transparency around how brands are measured against key challenges facing the cocoa industry.&nbsp;&nbsp;

Throughout Starbucks history, we have sought to be a different kind of company.&nbsp; We are driven by purpose, to create positive impact and we strive to lead by example. We know that addressing global systemic issues cannot be done alone and we will continue to partner closely with Rainforest Alliance, CFI and others to advance our collective goals.&nbsp;&nbsp;&nbsp;

Every year, we set ambitious goals across a range of Environmental, Sustainability and Governance (ESG) initiatives. We do this to meet the moment, and to exceed the expectations of our partners, customers, suppliers and the communities we work in every day.&nbsp; By doing this well, we support the responsible growth of our business. Learn more in our <a href="https://stories.starbucks.com/stories/2023/2022-starbucks-global-environmental-and-social-impact-report/" target="_blank" rel="noreferrer noopener">2022 Global Environmental and Social Impact (GESI) Report</a>.&nbsp;&nbsp;

At Starbucks, we remain committed to responsibly sourcing coffee, tea and cocoa.

Our Commitment to Responsible Sourcing for Cocoa

https://stories.starbucks.com/press/2023/our-commitment-to-responsible-sourcing-for-cocoa/

With spooky season just around the corner, Starbucks is releasing a new line of Halloween-inspired drinkware. New tumblers, cold cups, mugs and more are beginning to hit shelves this month at participating Starbucks stores in the U.S. for a limited time, while supplies last.*&nbsp;

And don’t forget customers who bring a clean, reusable cup to Starbucks can receive a $.10 discount on their order, and Starbucks Rewards® members receive an additional 25 Stars.**

core/media-text

* Merchandise assortment and availability varies by location.&nbsp;

**Valid at participating stores on in-store beverage purchases only (max 3x per day). To qualify for the reusable cup benefit, you must have made at least one Star earning transaction.&nbsp;

New tumblers, cold cups, mugs and more will be hitting shelves this month at participating stores.

Starbucks Introduces Hauntingly Beautiful Halloween Drinkware

https://stories.starbucks.com/uploads/2023/09/Starbucks-Halloween-Merch-Group_1440x700.png

https://stories.starbucks.com/press/2023/starbucks-introduces-hauntingly-beautiful-halloween-drinkware/

https://stories.starbucks.com/uploads/2023/09/Starbucks-Halloween-Merch-Group_1440x700-1024x512.png

The alliance highlights a shared passion for exceptional coffee and a commitment to continue to grow the category.&nbsp;&nbsp;

Nestlé and Starbucks are celebrating five years of their Global Coffee Alliance, established in 2018 between the two companies. The alliance combines the strength and affinity of the Starbucks brand and the company’s coffee expertise with Nestlé’s proprietary coffee platforms, manufacturing know-how and market reach. It aims to elevate and grow the Starbucks brand in consumer-packaged goods and out-of-home channels. Nestlé CEO Mark Schneider and Starbucks CEO Laxman Narasimhan met together to celebrate the milestone at an event at Nestlé’s headquarters, in Vevey, Switzerland.

Through the global coffee alliance, Nestlé and Starbucks bring to market a wide range of products, including Starbucks capsules for the Nespresso and Nescafé Dolce Gusto systems, whole bean, roast and ground and premium instant Starbucks coffees, K-Cup pods and creamers in the at-home category and in foodservice channels.

Nestlé has expanded the Starbucks on-the-go business globally and recently launched a range of ready-to-drink coffee beverages across Southeast Asia and Oceania. It has significantly strengthened its coffee business in North America. In 2022, the Starbucks business generated USD 1.6 billion in incremental sales for Nestlé.

The two companies have expanded the reach of Starbucks branded premium products to nearly 80 markets worldwide, and to-date, more than 14 billion cups are brewed at home and served through foodservice channels.

The alliance builds on the experience and capabilities of both Nestlé and Starbucks. Together, the companies have developed new, innovative products and have introduced the brand to new formats and markets, leveraging both organizations’ product knowledge and Nestlé’s distribution footprint.

“We are proud of the work we have achieved together,” said Mark Schneider, CEO, Nestlé S.A. “Nestlé and Starbucks are deeply committed to growing this business. The results show that. The outstanding collaboration between the two teams is based on common shared values and a commitment to deliver exceptional coffee that is responsibly and sustainably sourced. I look forward to taking our partnership to new heights.”

Laxman Narasimhan, ceo, Starbucks Coffee Company, said, “The formation of the Global Coffee Alliance has allowed both companies to focus on their core strengths, which has proven to be highly successful over the past five years. We are confident that there remains enormous opportunity for the Starbucks brand in this segment and only expect this business to continue to grow and reach more consumers through the alliance.”

The two companies will continue to strengthen the business and expand the Starbucks brand by seeking to create new coffee moments. They aim to capture new opportunities with cold and seasonal coffees - two categories driven mainly by young consumers. They will grow out-of-home programs and solutions, and they will continue to innovate and bring new coffee experiences to consumers.

The alliance highlights a shared passion for exceptional coffee and a commitment to continue to grow the category.

Nestlé and Starbucks Celebrate Five Years of their Global Coffee Alliance

https://stories.starbucks.com/uploads/2023/09/SBX20230905-GCA-Press-Release-FeatureHorizontal-3.jpg

https://stories.starbucks.com/press/2023/nestle-and-starbucks-celebrate-five-years-of-their-global-coffee-alliance/

https://stories.starbucks.com/uploads/2023/09/SBX20230905-GCA-Press-Release-FeatureHorizontal-3-1024x498.jpg

As the communities we serve and our partners (employees) face the impacts of natural disasters – from hurricanes to wildfires – Starbucks and The Starbucks Foundation continue to support disaster relief efforts on the ground, leveraging nonprofit partnerships and ensuring the safety of our partners. Our partners and customers working together to support each other and our communities in the aftermath of disaster has shown how we nurture the limitless possibilities of human connection, especially when needed the most. &nbsp;

As part of our Community Promise to contribute positively, our Starbucks partners also extend support to their local communities, from volunteering with and donating to relief efforts to offer comfort and connection through cups of coffee to communities and first responders. When safe to do so, we aim to reopen our stores to offer a safe space for communities to come together, heal and rebuild.

We will continue to use this page to provide timely updates, share examples of how Starbucks is working alongside communities and ways to support relief efforts. As always, we encourage our partners and communities to follow to local authority safety advisements and reference <a href="https://www.starbucks.com/store-locator">Starbucks store locator</a> for store specific information.

Press

Starbucks condemns acts of terror and escalating violence, strongly disagrees with statements made by Workers United

Message from Sara: Supporting partners during the ongoing Israel-Gaza attacks

Laxman’s Letter to Partners: Our China Coffee Innovation Park exemplifies what we can achieve globally

Starbucks China Coffee Innovation Park: Now Roasting

Starbucks Promotes Molly Liu to co-ceo of Starbucks China

Message to Starbucks Partners: Supporting Dreamers Today and Always

Starbucks Announces Transitions to Its Board of Directors

How Starbucks is helping Morocco earthquake relief efforts

Our Commitment to Responsible Sourcing for Cocoa

Starbucks Introduces Hauntingly Beautiful Halloween Drinkware

Nestlé and Starbucks Celebrate Five Years of their Global Coffee Alliance

Starbucks Response and Support for Communities Experiencing Recent Natural Disasters

Message from Sara: Supporting partners during the ongoing Israel-Gaza attacks 

Starbucks Promotes Molly Liu to co-ceo of Starbucks China