Starbucks apologizes, issues statement with Kiefer, Okla., police on ‘unacceptable’ incident

Starbucks and Kiefer Police Department will work together in coming days to promote greater civility and understanding.

Starbucks and the Kiefer Police Department issued the following statement Friday, Nov. 29, 2019:

Starbucks and the Kiefer Police Department are committed to using this regrettable incident as an opportunity to leverage our shared platforms to promote greater civility. In the coming days, Starbucks will be meeting with the Kiefer Police Department to begin discussing ways to work together, including a jointly hosted Coffee with a Cop event at Starbucks where local law enforcement can meet with baristas and members of the community to discuss the critical role dispatchers and police offers play in keeping our communities safe. Together with law enforcement agencies, Starbucks will jointly look for educational opportunities for our partners across the United States to promote better understanding and respect.

Statement from Starbucks spokesperson (Updated Friday, Nov. 29, 2019 at 3:45 p.m. PT)
Nov. 28, 2019

This is absolutely unacceptable, and we are deeply sorry to the law enforcement officer who experienced this. We have also apologized directly to him and connected with the Chief of the Kiefer Police Department as well to express our remorse.

The Starbucks partner who wrote this offensive word on a cup used poor judgement and is no longer a partner after this violation of company policy.

This language is offensive to all law enforcement and is not representative of the deep appreciation we have for police officers who work tirelessly to keep our communities safe.