As senior vice president and president of Starbucks Latin America and Caribbean, Tom Ferguson is responsible for delivering the Starbucks Experience to over 1,500 stores across more than 20 markets. Starbucks has sourced high-quality arabica coffee from the region since opening its first café in 1971 and has had a retail presence since 2002.
Tom began his career with Starbucks as a regional director in Southern California in 2005 before joining the Licensed Stores team as director of operations in the Pacific Northwest and Western Mountain markets. Following this, Tom took a time-limited assignment as regional vice president in Los Angeles prior to taking a one-year assignment as regional director in Manhattan/New York Metro. He was then promoted to Southeast regional vice president and then supported the Los Angeles/Central California region. Tom then presided over the West Division as senior vice president, where he was a key member of the U.S. Operations leadership team, as well as leading the U.S. and Canada Partner & Asset Protection organization. Most recently, Tom was senior vice president, International Retail Operations, supporting operations outside of the United States and Canada. In this role, Tom built and developed a team dedicated to strengthening operations across more than 80 international markets.
Prior to joining Starbucks, Tom spent the majority of his career with Kinko’s as a field leader, holding positions from branch manager to market sales and operations director. He also held a leadership position with Office Depot.
Tom holds a B.S. from Ohio University and enjoys spending time with his wife and two grown children. His favorite Starbucks beverage is a Grande Nitro Cold Brew.