Tom Ferguson is senior vice president, International Retail Operations. In this role since 2018, Tom is responsible for leading and supporting our key regions outside of the U.S. and Canada, to maintain the Starbucks Experience for customers, partners and licensees.
Tom began his career with Starbucks as a regional director in Southern California in 2005. He then joined the Licensed Stores team as director of operations in the Pacific Northwest and Western Mountain markets.
Tom then took a time-limited assignment as regional vice president in Los Angeles, prior to taking a one-year assignment as regional director in Manhattan/New York Metro. He was then promoted to Southeast regional vice president and moved to the Los Angeles/Central California region to support that market for several years. In 2015, he was promoted to West Division senior vice president and was a key member of the U.S. Operations leadership team, as well as leading the U.S. and Canada Partner & Asset Protection organization.
Prior to joining Starbucks, Tom spent the majority of his career with Kinko’s as a field leader, holding positions from branch manager to market sales and operations director. He also held a leadership position with Office Depot.
Tom is an Ohio native; he holds a B.S. from Ohio University. He also served on the board of Make-A-Wish Foundation of Greater Los Angeles. Tom resides in Seattle with his wife and has two grown children.