Michael Conway

chief executive officer, Starbucks North America

Michael Conway was named chief executive officer, Starbucks North America in April 2024. Michael brings deep experience in strategic planning and operational excellence, as well as his vast knowledge of Starbucks brand and culture around the world, to his current role overseeing teams across the United States and Canada.

Previously, he was group president, International and Channel Development where he was responsible for leading Starbucks retail growth and operations in 80 markets across Asia Pacific, Latin America, Europe, Middle East and Africa and growth for the Global Channel Development business which consists of Consumer Packaged Goods (CPG), Ready to Drink (RTD) businesses, as well as strategic partnerships including those with Nestlé, PepsiCo and other key business partners.

Since he joined Starbucks in 2013, he has held a range of leadership roles, including executive vice president and president, Starbucks Canada; executive vice president and president for Starbucks Licensed Stores business for the United States and Latin America; executive vice president and president of Starbucks Global Channel Development; and executive vice president and president, International Licensed Markets where he was responsible for the growth, development and consistency of operations across more than 8,000 international stores.

Prior to Starbucks, Michael was Worldwide President of McNeil Nutritionals, a division of Johnson & Johnson that marketed innovative nutritional consumer products like SPLENDA No Calorie Sweetener, LACTAIS, VIACTIV and BENECOL. Before being appointed Worldwide President, Michael held several key roles at McNeil leading the company’s business units in the U.S., Canada, Latin America, Europe and Asia Pacific.

Earlier in his career as Vice President of Marketing at Campbell Soup Company, in the U.S. soup group Michael oversaw the company’s $1 billion soup franchise and launched the most successful new product platform in Campbell Soup’s history – microwavable cups and bowls. During his 10 years at Campbell Soup, Michael held numerous strategic and marketing positions, including two years based in Brussels with responsibility for European marketing strategy. Prior to joining Campbell Soup, Michael worked at Kraft General Foods in marketing, and at Bain & Company, a global business consulting firm.

Michael holds a B.A. from Duke University, where he was captain and an All-America player on the lacrosse team and holds an MBA from The Wharton School of the University of Pennsylvania. He serves on the Board of Directors of McCormick & Company, Incorporated.