Heather Ostis

chief procurement officer, Global Supply Chain

Heather Ostis is chief procurement officer, Global Supply Chain for Starbucks. In her role, she is focused on driving efforts that alleviate constraints, strengthen supplier relationships, enhance supplier performance and deliver supply network resiliency to serve Starbucks partners (employees) and customers.  

Prior to joining Starbucks in January 2024, Heather served as the vice president of Supply Chain Management at Delta Air Lines, where she oversaw the airline’s end-to-end global strategic sourcing operations and supply chain systems. Heather’s focus at Delta included supply chain’s commitment to sustainable sourcing in support of Delta’s Path to Sustainability, implementing Delta’s Source to Pay platform, contributing to Delta’s best-in-class customer experience, collaborating on Delta’s IT and cloud transformation, and significantly growing Delta’s supplier diversity spend.  

Heather joined Delta from Aramark, where she served as their Vice President of Global Procurement and Supply Chain. Prior to Aramark, Heather led the global consolidation of the Wyndham Worldwide Supply Chain. She is a member of World 50, Supply Chain 50 and serves on the boards of Delta Vacations and the Benefit Funds Investment Committee. Previously, she served on the Board of Directors for Goodwill of North Georgia.  

Outside of the office, Heather has a passion for travel and exploring cultures in many parts of the world. She earned her B.S. in finance from Indiana University, and her MBA from George Mason University. Her favorite Starbucks beverage is an Almondmilk Chai Tea Latte or an Iced Coffee with a splash of cream.