Executive Team

Frank Britt

executive vice president, chief strategy and transformation officer

Frank Britt is the executive vice president, chief strategy and transformation officer at Starbucks. In this leadership role, he is responsible for long-term strategic planning in service of helping inspire and nurture partners, customers and the communities Starbucks serves.

Frank is a seasoned executive leader who has led large-scale revitalization efforts in companies across technology services, education, media, supply chain and consumer product sectors. He’s passionate about helping people reach their dreams and for companies to reach their full fiscal and social potential.

Before joining Starbucks in April 2022, he was the chief executive officer of Penn Foster, a social mobility and employment enablement platform, and the leading workforce development provider for opportunity youth and adult learners, and progressive talent focused employers. Frank has a longstanding commitment to helping provide educational access and training opportunities to front-line employees, meeting them where they are at and helping them unlock their potential.

Early in his career, Frank made service a priority – embracing the power of what can happen when you put others first. Over the years, he has brought his diverse set of management skills to companies and non-profits including Bain Capital Ventures, Pri-Med, IBM, the National Job Corps Association, Mainspring, C&S Wholesale Grocers, Accenture and Arthur D. Little.

Frank was born in Montreal and graduated from Syracuse University with a bachelor’s degree in marketing and supply chain management. He has been married for more than 30 years and has three adult children. He and his family share a love of adventure and working with youth-focused charities. His favorite Starbucks beverage is double tall soy latte.