New store demonstrates Starbucks vision for business expansion and long-term commitment in India
Today, Tata Starbucks Private Limited announced the opening of its first drive-thru store in India at Dhillon Plaza, Ambala Chandigarh Expressway, Singhpura in Zirakpur. The milestone demonstrates the company’s long-term commitment to the Indian market, where it now has 187 stores, and vision of offering more ways for customers in India to enjoy the Starbucks Experience.
“Tata Starbucks has had an incredible journey in India, and we are proud to have achieved yet another milestone. The opening of our first drive-thru store showcases our commitment to evolving our brand and business in India to provide new and meaningful experiences to our customers,” said Navin Gurnaney, ceo, Tata Starbucks Pvt. Ltd. “This is all possible thanks to more than 2,000 Indian partners (employees) who proudly wear the green apron. Through their commitment and passion, Starbucks has laid a strong foundation as we expand to new cities across India year after year.”
The drive-thru format offers added convenience for customers who want to pick up their orders from their car, or travelers on the go. Located next to the Chandigarh-Ambala highway, customers can also stop for a quick break to enjoy their Starbucks favourites in the café, with two levels of in-store seating, free Wi-Fi, Starbucks merchandise available for purchase, and the same wide range of menu items available at other Starbucks locations across India. At the drive-thru window, a Starbucks partner will greet each customer and take their order, adding an element of warmth to the experience.